Service Operations Workspace for ITSM data model

---
title: Service Operations Workspace for ITSM data model
description: Learn about Service Operations Workspace \(SOW\) for ITSM by viewing the data model relationship diagram. This diagram shows the relationships between the tables within the application and provide an overall picture of how SOW operates.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/service-operations-workspace/sow-itsm-data-model.html
release: australia
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service Operations Workspace for ITSM reference, Service Operations Workspace for ITSM, IT Service Management]
---

# Service Operations Workspace for ITSM data model

Learn about Service Operations Workspace \(SOW\) for ITSM by viewing the data model relationship diagram. This diagram shows the relationships between the tables within the application and provide an overall picture of how SOW operates.

## Data model

The following diagram shows the tables and their relationships within SOW for ITSM. You can extend and leverage this data model to fit your needs.

\[Omitted image "sow-data-model.png"\] Alt text: This data model defines the relationship between various tables used in SOW for ITSM.

**Parent Topic:**[Service Operations Workspace for ITSM reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/service-operations-workspace/sow-reference.md)

**Related topics**  


[Additional roles for SOW admin]()

[Version compatibility between Service Operations Workspace for ITSM and Service Operations Workspace ITOM]()

[Components installed with Service Operations Workspace ITSM Applications]()

[Service Operations Workspace for ITSM glossary]()