Entitle a license to a user or location using the legacy Software Asset Management plugin

task australia Updated Sep 10, 2026 1 min read t_EntitleALicenseToAUser.md
Raw file servicenow.com

Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to entitle a license to an individual user.

Before you begin

Role required: sam

Procedure

  1. Navigate to All > Software Asset > Software Licenses.

  2. Click an Asset tag, or click New to create a new software license.

  3. In the User Entitlements related list, perform one of the following actions.

    • Double-click in Assigned to to entitle the license to a specific user.
    • Double-click in Location to entitle the license to a specific location, such as a city or building.
  4. Set the Assigned to condition to require that every user given this license meets the specified conditions.

    Only people in a certain region can be assigned this software license

  5. Click Update.

Parent Topic:Software license entitlements for the legacy Software Asset Management plugin

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