Identify a downgrade child from a software license record using the legacy Software Asset Management plugin
task australia Updated Sep 10, 2026 1 min read t_IdentifyADGChildFromASWLicRec.md
Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to identify a downgrade child from a software license record.
Before you begin
Role required: sam
Procedure
-
Navigate to All > Software Asset > Software Licenses.
-
Select a license.
-
Click New in the Software Upgrade and Downgrades related list.
-
Select a software model from the list.
-
Select the Start and End dates.
-
Click Submit.
Note: Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.
Parent Topic:Downgrade a license using the legacy Software Asset Management plugin
42 lines · 2.0 KB
---
title: Identify a downgrade child from a software license record using the legacy Software Asset Management plugin
description: Use the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin to identify a downgrade child from a software license record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management/t\_IdentifyADGChildFromASWLicRec.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Downgrade a license using the legacy Software Asset Management plugin, License upgrade and downgrade with the legacy Software Asset Management plugin, Software licenses in the legacy Software Asset Management plugin, Legacy Software Asset Management plugin, ITSM Software Asset Management, Asset Management common applications, IT Service Management]
---
# Identify a downgrade child from a software license record using the legacy Software Asset Management plugin
Use the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin to identify a downgrade child from a software license record.
## Before you begin
Role required: sam
## Procedure
1. Navigate to **All** > **Software Asset** > **Software Licenses**.
2. Select a license.
3. Click **New** in the **Software Upgrade and Downgrades** related list.
4. Select a software model from the list.
5. Select the Start and End dates.
6. Click **Submit**.
**Note:** Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.
**Parent Topic:**[Downgrade a license using the legacy Software Asset Management plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/software-asset-management/t_DowngradingALicense.md)
| title | Identify a downgrade child from a software license record using the legacy Software Asset Management plugin |
| description | Use the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin to identify a downgrade child from a software license record. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/software-asset-management/t\_IdentifyADGChildFromASWLicRec.html |
| release | australia |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Downgrade a license using the legacy Software Asset Management pluginLicense upgrade and downgrade with the legacy Software Asset Management pluginSoftware licenses in the legacy Software Asset Management pluginLegacy Software Asset Management pluginITSM Software Asset ManagementAsset Management common applicationsIT Service Management |