View a list of unallocated software licenses for the legacy Software Asset Management plugin

task australia Updated Sep 10, 2026 1 min read t_ViewListUnAllocSWLicen.md
Raw file servicenow.com

Managing software licenses includes knowing what licenses are owned by your organization, but are not allocated.

Before you begin

Role required: sam

About this task

You can allocate the licenses to users or devices. If no one needs the unallocated licenses, this can be noted so that fewer licenses are purchased in the future.

Procedure

  1. Navigate to All > Asset > Software > Unallocated Licenses.

  2. View the Software Counter Details list (Unallocated License view).

    The Valuation column lists the number of unallocated licenses for the given software model.

  3. Click a name in the Model column for detailed information about a specific license.

    View the Software Model list in the Unallocated License view.

Parent Topic:Software licenses in the legacy Software Asset Management plugin

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