Submit a catalog item request in Employee Center

task australia Updated Sep 10, 2026 1 min read submit-cat-request-native-ai-itsm.md
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Save time in searching for and submitting requests for commonly requested catalog items.

Before you begin

Role required: none

Procedure

  1. Navigate to the Employee Center portal.

  2. Select Browse catalogs.

    The commonly requested catalog items are displayed. For information about catalog items available in the base system, see Catalog items installed with Simplified IT Service Management.

  3. Select a catalog item and specify the required details.

  4. Select Save as Draft to save the catalog item request as a draft request to update and submit later.

  5. Select Submit.

    • A requested item is created for a catalog item.
    • A request is created for an order guide.

Parent Topic:Employee experience in Employee Center

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