Create or modify a Walk-up Experience stockroom

task australia Updated Sep 10, 2026 1 min read configure-walkup-stockroom.md

Create stockrooms and assign assets and groups specifically for your walk-up location. Walk-up stockrooms contain common assets that visitors to the walk-up location will typically request, such as a computer mouse, monitors, and cables. The walk-up location stockroom should be easily accessible to your walk-up location for fast request fulfillment.

Before you begin

Role required: sn_walkup.walkup_admin, asset_user, inventory_user, or admin

About this task

Stockrooms are separate, standalone entities in the Asset Management application.

Procedure

To view walk-up location stockrooms, navigate to Walk-up Experience > Administration > Walk-up Stockrooms.
To modify an existing walk-up stockroom, click the stockroom name, otherwise click New to create a stockroom.

Complete the Stockroom New record [Walk-up view] form or modify fields on an existing form.

Fields	Description
Name	Display name and unique identifier of the stockroom.
Assignment group	Group that primarily uses the stockroom.
External	Whether this stockroom is managed internally (check box is cleared) or is managed externally by a third party (check box is selected).
Location	Physical location (address) of the stockroom.
Type	Type of stockroom. Chose Walk-up to create a walk-up stockroom.
Manager	Person in charge of the stockroom. Receives restocking notifications and requests for the stockroom stock rules.

Parent Topic:Configuring Walk-up Experience

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---
title: Create or modify a Walk-up Experience stockroom
description: Create stockrooms and assign assets and groups specifically for your walk-up location. Walk-up stockrooms contain common assets that visitors to the walk-up location will typically request, such as a computer mouse, monitors, and cables. The walk-up location stockroom should be easily accessible to your walk-up location for fast request fulfillment.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/configure-walkup-stockroom.html
release: australia
product: Walk-Up Experience
classification: walk-up-experience
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Walk-up Experience, IT Service Management]
---

# Create or modify a Walk-up Experience stockroom

Create stockrooms and assign assets and groups specifically for your walk-up location. Walk-up stockrooms contain common assets that visitors to the walk-up location will typically request, such as a computer mouse, monitors, and cables. The walk-up location stockroom should be easily accessible to your walk-up location for fast request fulfillment.

## Before you begin

Role required: sn\_walkup.walkup\_admin, asset\_user, inventory\_user, or admin

## About this task

Stockrooms are separate, standalone entities in the Asset Management application.

## Procedure

1.  To view walk-up location stockrooms, navigate to **Walk-up Experience** &gt; **Administration** &gt; **Walk-up Stockrooms**.

2.  To modify an existing walk-up stockroom, click the stockroom name, otherwise click **New** to create a stockroom.

3.  Complete the Stockroom New record \[Walk-up view\] form or modify fields on an existing form.

    |Fields|Description|
    |------|-----------|
    |Name|Display name and unique identifier of the stockroom.|
    |Assignment group|Group that primarily uses the stockroom.|
    |External|Whether this stockroom is managed internally \(check box is cleared\) or is managed externally by a third party \(check box is selected\).|
    |Location|Physical location \(address\) of the stockroom.|
    |Type|Type of stockroom. Chose **Walk-up** to create a walk-up stockroom.|
    |Manager|Person in charge of the stockroom. Receives restocking notifications and requests for the stockroom stock rules.|


**Parent Topic:**[Configuring Walk-up Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/walk-up-experience/walkup-experience-configuration.md)