Define a user badge configuration
task australia Updated Sep 10, 2026 1 min read define-user-badge-configuration.md
Define the table from where the user ID and Badge ID mapping information is retrieved.
Before you begin
Role required: badge_admin
About this task
The user ID and badge ID mapping configuration is used to retrieve the user ID of the user from the badge ID when requesters scan their badges to the badge reader for check-in into a location. You can define multiple configurations for mapping.
Procedure
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Navigate to All > Badge Reader Integration > User Badge Configuration.
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Click New.
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On the form, fill in the fields.
Field Description Name Name of the configuration. Table Name The table that has the mapping information on the user ID and badge ID. Select this table from the list. User Field User ID of the requester. Badge Field The entity to which the user badge is linked. Select this entity from the list. Facility Code Field Unique facility or site code that is encoded into each card. The code identifies the organization. Active Option to activate the configuration. This option is selected by default. -
Click Submit.
Result
The mapping configuration is created. You can select this mapping configuration in the Badge Reader form to retrieve the user ID from the badge ID based on this mapping configuration.
Parent Topic:Walk-up Experience Badge Reader Integration setup and configuration
53 lines · 2.2 KB
---
title: Define a user badge configuration
description: Define the table from where the user ID and Badge ID mapping information is retrieved.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/define-user-badge-configuration.html
release: australia
product: Walk-Up Experience
classification: walk-up-experience
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Walk-up Experience Badge Reader Integration setup and configuration, Badge Reader Integration for Walk-up Experience, Configure, Walk-up Experience, IT Service Management]
---
# Define a user badge configuration
Define the table from where the user ID and Badge ID mapping information is retrieved.
## Before you begin
Role required: badge\_admin
## About this task
The user ID and badge ID mapping configuration is used to retrieve the user ID of the user from the badge ID when requesters scan their badges to the badge reader for check-in into a location. You can define multiple configurations for mapping.
## Procedure
1. Navigate to **All** > **Badge Reader Integration** > **User Badge Configuration**.
2. Click **New**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Name|Name of the configuration.|
|Table Name|The table that has the mapping information on the user ID and badge ID. Select this table from the list.|
|User Field|User ID of the requester.|
|Badge Field|The entity to which the user badge is linked. Select this entity from the list.|
|Facility Code Field|Unique facility or site code that is encoded into each card. The code identifies the organization.|
|Active|Option to activate the configuration. This option is selected by default.|
4. Click **Submit**.
## Result
The mapping configuration is created. You can select this mapping configuration in the Badge Reader form to retrieve the user ID from the badge ID based on this mapping configuration.
**Parent Topic:**[Walk-up Experience Badge Reader Integration setup and configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/walk-up-experience/walkup-badge-read-integ-config.md)
| title | Define a user badge configuration |
| description | Define the table from where the user ID and Badge ID mapping information is retrieved. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/define-user-badge-configuration.html |
| release | australia |
| product | Walk-Up Experience |
| classification | walk-up-experience |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Walk-up Experience Badge Reader Integration setup and configurationBadge Reader Integration for Walk-up ExperienceConfigureWalk-up ExperienceIT Service Management |