Leave a queue at the Walk-up Experience Tech Lounge

---
title: Leave a queue at the Walk-up Experience Tech Lounge
description: Leave a ServiceNow Walk-up Experience Tech Lounge queue at any time by using the Now Mobile app on your mobile device.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/leave-queue-now-mobile.html
release: australia
product: Walk-Up Experience
classification: walk-up-experience
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Walk-up Experience on Now Mobile, Walk-up Experience, IT Service Management]
---

# Leave a queue at the Walk-up Experience Tech Lounge

Leave a ServiceNow Walk-up Experience Tech Lounge queue at any time by using the Now® Mobile app on your mobile device.

## Before you begin

Role required: user

## Procedure

1.  On your mobile device, tap the Now® Mobile app icon \(\[Omitted image "now-mobile.png"\] Alt text: NOW mobile app icon\).

2.  Navigate to **My Items** > **My Tech Visits**.

3.  Navigate to your Queue card using one of these options.

    |Tab|Navigation|
    |---|----------|
    |**My Items**|Tap **My Tech Visits**|
    |**Services**|Tap the more options icon **\(\[Omitted image "quickaction2.png"\] Alt text: More options icon.\)** > **Visit a Tech Lounge** > **Visits**|
    |**Information**|Tap the headphones icon **\(\[Omitted image "quickaction.png"\] Alt text: Headphones icon.\)** > **Visits**|

4.  Tap your visit card to open it.

5.  Tap **Leave queue**.

    You can also swipe your visit card and tap **Leave queue**.


**Parent Topic:**[Walk-up Experience on Now Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/walk-up-experience/walk-up-experience-now-mobile.md)