Remove a Walk-up Experience location
task australia Updated Sep 10, 2026 1 min read remove-walkup-location.md
If you permanently close down a physical Walk-up Experience location, you can also remove the location from the Walk-up Location Queues table.
Before you begin
Role required: sn_walkup.walkup_admin or admin
Procedure
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Navigate to All > **** > Administration > Walk-up Locations.
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Click the name of the walk-up location you want to remove to open the location queue record.
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Click Delete in the form header.
A confirmation pop-up appears ensuring you want to delete the record.
-
When the confirmation pop-up asks if you want to delete the record, click Delete.
The Walk-up Experience location queue is removed from the application.
Parent Topic:Configuring Walk-up Experience
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---
title: Remove a Walk-up Experience location
description: If you permanently close down a physical Walk-up Experience location, you can also remove the location from the Walk-up Location Queues table.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/remove-walkup-location.html
release: australia
product: Walk-Up Experience
classification: walk-up-experience
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Walk-up Experience, IT Service Management]
---
# Remove a Walk-up Experience location
If you permanently close down a physical Walk-up Experience location, you can also remove the location from the Walk-up Location Queues table.
## Before you begin
Role required: sn\_walkup.walkup\_admin or admin
## Procedure
1. Navigate to **All** > **** > **Administration** > **Walk-up Locations**.
2. Click the name of the walk-up location you want to remove to open the location queue record.
3. Click **Delete** in the form header.
A confirmation pop-up appears ensuring you want to delete the record.
4. When the confirmation pop-up asks if you want to delete the record, click **Delete**.
The Walk-up Experience location queue is removed from the application.
**Parent Topic:**[Configuring Walk-up Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/walk-up-experience/walkup-experience-configuration.md)
| title | Remove a Walk-up Experience location |
| description | If you permanently close down a physical Walk-up Experience location, you can also remove the location from the Walk-up Location Queues table. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/remove-walkup-location.html |
| release | australia |
| product | Walk-Up Experience |
| classification | walk-up-experience |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureWalk-up ExperienceIT Service Management |