View Badge Scanner Integration scan logs

---
title: View Badge Scanner Integration scan logs
description: Monitor scanner-use error activity at a Walk-up Experience onsite location by viewing the scan logs. Each time a badge reader device triggers an error, a scan event is logged in the Badge Scan Logs module.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/walk-up-experience/view-badge-read-integ-scan-logs.html
release: australia
product: Walk-Up Experience
classification: walk-up-experience
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Walk-up Experience reference, Walk-up Experience, IT Service Management]
---

# View Badge Scanner Integration scan logs

Monitor scanner-use error activity at a Walk-up Experience onsite location by viewing the scan logs. Each time a badge reader device triggers an error, a scan event is logged in the **Badge Scan Logs** module.

## Before you begin

Role required: sn\_badge.badge\_admin

## About this task

The **Badge Scan Logs** module only stores badge reader integration error messages. It does not display error messages for Walk-up Experience specific badge scans. You can fix the error and re-run the application to get the desired result.

Walk-up Experience badge scan errors can be found in the System Log.

## Procedure

1.  Navigate to **All** > **Badge Reader Integration** > **Badge Scan Logs**.

2.  Select an event in the Badge Scan Logs list to view the associated **Message**, **Badge Reader**, and **User Badge**.