Dealer data model

---
title: Dealer data model
description: The dealer framework helps you manage the day-to-day business activities and monitor the real-time data insight.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/dealer-data-model-overview.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Data model, Reference, Manufacturing Commercial Operations]
---

# Dealer data model

The dealer framework helps you manage the day-to-day business activities and monitor the real-time data insight.

The dealer portal provides you with a wide range of benefits such as claims management, fostering collaboration between OEM and dealers, service, and support. The Manufacturing Commercial Operations dealer portal enables the dealer sales agent to raise a request for the claim reimbursement for any post sales discounts.

The following diagram shows the entities and their relationships within the Dealer application.

\[Omitted image "Data-model-dealer.png"\] Alt text: Decorative

-   **[Dealer tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/dealer-tables.md)**  
The dealer tables in Manufacturing Commercial Operations store dealer, service organization, and channel partner records.

**Parent Topic:**[Data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/data-model.md)