Reviewing and approving the sales promotion claims

---
title: Reviewing and approving the sales promotion claims
description: Agents workspace enables a claims agent to review and approve the sales promotion claims submitted by the dealer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-approve-sales-promotion-claims.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Sales promotion claim management, Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Reviewing and approving the sales promotion claims

Agents workspace enables a claims agent to review and approve the sales promotion claims submitted by the dealer.

**Note:** Review and approve activity is visible to the claims agent. All other activities are performed by the dealer sales agent.

-   **[Approve all claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-approve-sp-claim.md)**  
As an OEM claims agent, approve all the claim request raised by the dealer.
-   **[Reject a claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-reject-all-sp-claims.md)**  
Reject a claims that was raised by the dealer.
-   **[Partially approve a claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-partially-approve-spclaims.md)**  
Partially approve a sales promotion claim by updating the approved amount, which is less than the claimed amount.

**Parent Topic:**[Sales promotion claim management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-sls-pro-clm-mgmt.md)