Create a corrective action

---
title: Create a corrective action
description: Create a corrective action for the quality investigation case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-corrective-action.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [corrective action, quality investigation, product quality investigation, quality management]
breadcrumb: [Create a product quality investigation, Product quality investigation, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Create a corrective action

Create a corrective action for the quality investigation case.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **Workspaces** > **CRM Workspace** > **List** > **Product Quality Investigation** > **Corrective Action**.

2.  Select **New**.

3.  On the Corrective Action form, fill in the fields.

    For a description of the field values, see [Corrective action form for PQI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-corrective-action-form-for-pqi.md).

4.  Select **Save**.


**Parent Topic:**[Create a product quality investigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-create-product-quality-investigation.md)

**Related topics**  


[Create a CoPQ expense line](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-copq-expense-line.md)

[Impacted asset action](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-impacted-asset-action.md)