Adding a phase task
task australia Updated Sep 10, 2026 1 min read mco-phase-task.md
Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.
Before you begin
Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner
Procedure
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Navigate to Workspaces > CRM Workspace > Lists > Recall Management > My Campaign > Recall Campaign Phases > Phase tasks.
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Select New.
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On the Phase task form, fill in the fields.
For a description of the field values, see Phase task form.
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Select Submit.
Parent Topic:Recall a campaign phase
36 lines · 1.3 KB
---
title: Adding a phase task
description: Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-phase-task.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Recall a campaign phase, Create a campaign, Recall management, MCO workspace, Use, Manufacturing Commercial Operations]
---
# Adding a phase task
Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.
## Before you begin
Role required: sn\_rcl\_claim\_mgmt.recall\_manager and sn\_rcl\_claim\_mgmt.recall\_phase\_owner
## Procedure
1. Navigate to **Workspaces** > **CRM Workspace** > **Lists** > **Recall Management** > **My Campaign** > **Recall Campaign Phases** > **Phase tasks**.
2. Select **New**.
3. On the Phase task form, fill in the fields.
For a description of the field values, see [Phase task form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-phase-task-form.md).
4. Select **Submit**.
**Parent Topic:**[Recall a campaign phase](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-recall-campaign-phases.md)
| title | Adding a phase task |
| description | Agents workspace enables the manufacturers to add the phase task details for the recall campaigns. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/manufacturing/mco-phase-task.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Recall a campaign phaseCreate a campaignRecall managementMCO workspaceUseManufacturing Commercial Operations |