Pre-authorization form

---
title: Pre-authorization form
description: The pre-authorization form enables you to enter the pre-authorization details.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-pre-auth-form.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Repair form, Reference, Manufacturing Commercial Operations]
---

# Pre-authorization form

The pre-authorization form enables you to enter the pre-authorization details.

<table id="table_npw_5cx_ygc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Asset

</td><td>

Select the asset.

</td></tr><tr><td>

Requested by

</td><td>

Select the person who raised the request.

</td></tr><tr><td>

Consumer

</td><td>

Select the name of the consumer.

</td></tr><tr><td>

Product usage

</td><td>

Enter the number of **Asset** used. It provides insights into how customers use a product.

</td></tr><tr><td>

Description

</td><td>

Brief description about the pre-authorization request.

</td></tr><tr><td>

Dealer

</td><td>

Select the dealer.

</td></tr><tr><td>

Reported date

</td><td>

Select the date on which pre-authorization claim required is submitted.

</td></tr><tr><td>

External repair order number

</td><td>

Entered by the dealer service advisor when initiating a claim for a completed repair.

</td></tr><tr><td>

Unit of measure

</td><td>

Quantity of assets that are raised for pre-authorization claim. Unit of measure is configurable. Available options are:-   Box
-   Bundle
-   Carton
-   Case
-   Days
-   Each
-   Kit
-   Month
-   Pack
-   Year

</td></tr></tbody>
</table>**Parent Topic:**[Repair form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/repair-form.md)

**Related topics**  


[Create a pre-authorization request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-agents-create-pre-auth-request.md)