Review and approve a pre-authorization request

task australia Updated Sep 10, 2026 1 min read mco-pre-auth-review.md

Review and approve the pre-authorization request submitted by a dealer.

Before you begin

Role required: sn_claim_cmn.warranty_specialist

Procedure

Select Review & approve jobs.

From the list, select one of the following tasks.

Task	Description
Approve all	Approve all job claim expenses.
Reject all	Reject all job claim expenses.
Partially approved	Partially approve the job claim expenses.
Send back	Send back the claim for additional information.

Select Submit.
Enter Submit claim comments.
Select Confirm.

Parent Topic:Pre-authorization requests

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---
title: Review and approve a pre-authorization request
description: Review and approve the pre-authorization request submitted by a dealer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-pre-auth-review.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Pre-authorization requests, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Review and approve a pre-authorization request

Review and approve the pre-authorization request submitted by a dealer.

## Before you begin

Role required: sn\_claim\_cmn.warranty\_specialist

## Procedure

1.  Select **Review &amp; approve jobs**.

2.  From the list, select one of the following tasks.

    |Task|Description|
    |----|-----------|
    |**Approve all**|Approve all job claim expenses.|
    |**Reject all**|Reject all job claim expenses.|
    |**Partially approved**|Partially approve the job claim expenses.|
    |**Send back**|Send back the claim for additional information.|

3.  Select **Submit.**

4.  Enter **Submit claim** comments.

5.  Select **Confirm**.


**Parent Topic:**[Pre-authorization requests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-agents-pre-auth-requests.md)