Preventive action form

---
title: Preventive action form
description: The preventive action form captures the remediation plan, cost, priority, and status details for a quality issue \(QI\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-preventive-action-form.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [preventive action form, preventive action, remediation action plan]
breadcrumb: [Quality issue management form, Reference, Manufacturing Commercial Operations]
---

# Preventive action form

The preventive action form captures the remediation plan, cost, priority, and status details for a quality issue \(QI\).

<table id="id_ur4_sw3_xhc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

Preventive action number that is automatically generated. The number starts with PREV and is incremented for every new report.

</td></tr><tr><td>

Remediation action plan

</td><td>

Remediation action plan.

</td></tr><tr><td>

Issue

</td><td>

Record for which preventive action must be performed.

</td></tr><tr><td>

Total actual cost

</td><td>

Actual cost of the preventive action.

</td></tr><tr><td>

Implementation date

</td><td>

Date when the preventive action must be implemented.

</td></tr><tr><td>

Validated date

</td><td>

Date when the actions were validated.

</td></tr><tr><td>

Priority

</td><td>

Severity of the preventive action. Options are:-   Critical
-   Major
-   Moderate
-   Minor

</td></tr><tr><td>

State

</td><td>

State of the preventive action:-   New
-   On hold
-   In progress
-   Closed complete
-   Closed canceled
-   Closed incomplete

</td></tr><tr><td>

Table

</td><td>

Table name for which the preventive action must be performed.

</td></tr><tr><td>

Remediation item

</td><td>

Remediation item record associated with the action.

</td></tr><tr><td>

Assignment group

</td><td>

Organizational units or teams responsible for handling specific tasks, cases, or issues.

</td></tr><tr><td>

Assigned to

</td><td>

User to whom the preventive action has been assigned.

</td></tr><tr><td>

Short description

</td><td>

Short note.

</td></tr><tr><td>

Description

</td><td>

Detailed description of the preventive action.

</td></tr></tbody>
</table>**Parent Topic:**[Quality issue management form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-qim-form.md)