Create a qualitative target

---
title: Create a qualitative target
description: Create a qualitative target for an effectiveness record to define and track non-numeric success criteria for a product quality investigation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-qualitative-targets.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create an effectiveness goal, Create a product quality investigation, Product quality investigation, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Create a qualitative target

Create a qualitative target for an effectiveness record to define and track non-numeric success criteria for a product quality investigation.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **Workspaces** > **CRM Workspace** > **List** > **Product Quality Investigation** > **Effectiveness Goals**.

2.  Open the effectiveness record that you want to measure.

3.  Select **Qualitative Targets**.

4.  Select **New**.

5.  On the Effectiveness Target form, fill in the details.

    For a description of the field values, see [Effectiveness target form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-qualitative-targets-form.md).

6.  Select **Submit**.


## Result

The effectiveness qualitative target is created.

**Parent Topic:**[Create an effectiveness goal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-create-effectiveness-goal.md)