Recall campaign form

---
title: Recall campaign form
description: The recall campaign form provides the original equipment manufacturer \(OEM\) with the required information to initiate a recall campaign.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-recall-campaign-form.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Repair form, Reference, Manufacturing Commercial Operations]
---

# Recall campaign form

The recall campaign form provides the original equipment manufacturer \(OEM\) with the required information to initiate a recall campaign.

<table id="table_xbz_nb3_wfc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

Recall campaign unique number. This field is automatically generated. The number starts with RCP.

</td></tr><tr><td>

Campaign name

</td><td>

Name of the campaign.

</td></tr><tr><td>

Planned start date

</td><td>

Start date from which the recall campaign is applicable.

</td></tr><tr><td>

Product issue number

</td><td>

Serial number of the product for which the recall campaign is created.

</td></tr><tr><td>

Minimum parts availability percentage

</td><td>

The minimum percentage of parts that must be available.

</td></tr><tr><td>

State

</td><td>

The recall campaign state. The default is draft.

</td></tr><tr><td>

Recall type

</td><td>

Recall issue type. Options are:-   Product defect
-   Regulatory
-   Safety
-   Technical service bulletin
-   Stop drive recall
-   Park outside advisory
-   Miscellaneous

</td></tr><tr><td>

Priority

</td><td>

Priority of the recall. Options are:-   1-Critical
-   2-High
-   3-Moderate
-   4-Low
-   5-Planning

</td></tr><tr><td>

Assignment group

</td><td>

Group of the recall manager who is responsible for handling the current campaign.

</td></tr><tr><td>

Assigned to

</td><td>

Recall manager from the assignment group who is responsible for handling the current campaign.

</td></tr><tr><td>

Short description

</td><td>

Short description of the product issue.

</td></tr><tr><td>

Recall issue details

</td><td>

Detailed issues for which the product is recalled.

</td></tr><tr><td>

Recall campaign Work notes

</td><td>

Additional notes, if any.

</td></tr></tbody>
</table>**Parent Topic:**[Repair form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/repair-form.md)

**Related topics**  


[Create a campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-rc-my-campaigns.md)

[View All campaigns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-rc-all-campaigns.md)