Recall campaign phase form

---
title: Recall campaign phase form
description: The recall campaign phase form enables you to add the recall campaign phases details.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-recall-campaign-phases-form.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Repair form, Reference, Manufacturing Commercial Operations]
---

# Recall campaign phase form

The recall campaign phase form enables you to add the recall campaign phases details.

<table id="table_sdt_5jj_wfc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

Recall campaign phase number is the recall campaign record number for which sub-phase is being created. The number starts with RCPPH.

</td></tr><tr><td>

Name

</td><td>

Recall campaign phase name.

</td></tr><tr><td>

Planned start date

</td><td>

Planned start date of the recall campaign.**Note:** For sub-phase, start date cannot be before the parent phase start date.

</td></tr><tr><td>

Planned end date

</td><td>

End date of the recall campaign.**Note:** For sub-phase, end date cannot be later then the parent phase end date.

</td></tr><tr><td>

Parent phase

</td><td>

Parent phase to which sub-phases \(child phases\) can be associated.To make the current recall phase as parent phase, leave it empty.

If you are creating a sub-phases for a specific phase, then that parent phase name will be displayed.

</td></tr><tr><td>

State

</td><td>

State of the recall campaign phase. This field is automatically set to draft.

</td></tr><tr><td>

Assignment group

</td><td>

Assignment group of the phase owner who is responsible for this Phase.

</td></tr><tr><td>

Assigned to

</td><td>

Name of the person to assign the recall campaign phase.

</td></tr><tr><td>

Dealer visibility

</td><td>

Service organization criteria to whom this recall campaign phase are visible.For sub-phase, dealer visibility criteria will be copied from the parent phase, and it can be modified.

**Note:** For Dealer visibility setup information, see [Create the criteria for a service organization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/create-service-organization-criteria.md).

</td></tr><tr><td>

Description

</td><td>

Brief description about the recall campaign phase.

</td></tr></tbody>
</table>**Parent Topic:**[Repair form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/repair-form.md)

**Related topics**  


[Create My campaign phases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-rc-my-campaign-phases.md)