Recall a campaign phase

---
title: Recall a campaign phase
description: Create a recall campaign for a specific geography or a dealership.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-recall-campaign-phases.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a campaign, Recall management, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Recall a campaign phase

Create a recall campaign for a specific geography or a dealership.

## Before you begin

Role required: sn\_rcl\_claim\_mgmt.recall\_manager and sn\_rcl\_claim\_mgmt.recall\_phase\_owner

## Procedure

1.  Navigate to **Workspaces** > **CRM Workspace** > **Lists** > **Recall Management** > **My Campaigns** > **Recall Campaign Phases**.

2.  Select **Create phase**.

3.  On the required recall campaign form, fill in the fields.

    For a description of the field values, see [Recall campaign phase form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-recall-campaign-phases-form.md).

4.  Select **Save**.


-   **[Assign an impacted asset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco_assign_impacted_asset.md)**  
Assign an impacted asset to the recall campaign.
-   **[Adding a phase task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-phase-task.md)**  
Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.
-   **[Adding a sub-phase](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco_recall_campaign_phases.md)**  
Create a sub-phase for a parent phase.
-   **[Create a phase and sub-phase in a recall campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco_phases_sub-phases.md)**  
Create a set of phases and sub-phase within a recall campaign to enable detailed segmentation, improving tracking, and management at each stage of the process.
-   **[Create a phase part allocation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-phase-part-allocations.md)**  
Create an allocation entry for a required part.

**Parent Topic:**[Create a campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-rc-my-campaigns.md)