Root cause analysis task form

---
title: Root cause analysis task form
description: Root cause analysis task form enables you to enter the root cause of the product non-conformance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-root-cause-analysis-task-form.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Quality issue management form, Reference, Manufacturing Commercial Operations]
---

# Root cause analysis task form

Root cause analysis task form enables you to enter the root cause of the product non-conformance.

<table id="table_pdd_b4r_whc"><thead><tr><th>

Fields

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

Root cause analysis task number that is automatically generated. The number starts with RCA and incremented for every new report.

</td></tr><tr><td>

Table

</td><td>

Table name for which RCA must be performed.

</td></tr><tr><td>

Target id

</td><td>

Record for which RCA must be performed.

</td></tr><tr><td>

Parent

</td><td>

Parent that is used to build the hierarchical categories.

</td></tr><tr><td>

Short description

</td><td>

Short note.

</td></tr><tr><td>

Description

</td><td>

Detailed explanation of the issue.

</td></tr><tr><td>

State

</td><td>

State of the RCA expense line:-   New
-   On hold
-   In progress
-   Closed complete
-   Closed cancelled
-   Closed incomplete

</td></tr><tr><td>

Priority

</td><td>

Severity of the RCA task. Options are:-   Critical
-   Major
-   Moderate
-   Minor

</td></tr><tr><td>

Assignment group

</td><td>

Organizational units or teams responsible for handling specific tasks, cases, or issues

</td></tr><tr><td>

Assigned to

</td><td>

User to whom the RCA has been assigned.

</td></tr></tbody>
</table>**Parent Topic:**[Quality issue management form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-qim-form.md)