Sales promotion claim management

---
title: Sales promotion claim management
description: A sales promotion claim case tracks a promotional claim from creation through approval.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/mco-sls-pro-clm-mgmt.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [sales promotion claim, sales promotion claim case, claim management, Manufacturing Commercial Operations]
breadcrumb: [Sales promotion, MCO workspace, Use, Manufacturing Commercial Operations]
---

# Sales promotion claim management

A sales promotion claim case tracks a promotional claim from creation through approval.

|Tasks|Description|
|-----|-----------|
|[Create a sales promotion claim case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-create-sls-pro-claim-case.md)|Create a sales promotion claim case.|
|[View sales promotion claim cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/all-cases.md)|View all the sales promotion claim cases.|
|[Approve all claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-approve-sp-claim.md)|Approve a sales promotion claim case.|

-   **[Create a sales promotion claim case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-create-sls-pro-claim-case.md)**  
Submit a sales promotion claim case to request incentive amounts for a completed sale.
-   **[View sales promotion claim cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/all-cases.md)**  
View the sales promotion claim cases.
-   **[Reviewing and approving the sales promotion claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-approve-sales-promotion-claims.md)**  
Agents workspace enables a claims agent to review and approve the sales promotion claims submitted by the dealer.

**Parent Topic:**[Sales promotion](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/mco-sales-promotion.md)