View a repair claim case

task australia Updated Sep 10, 2026 1 min read mco-view-repair-cc.md
Raw file servicenow.com

View the repair claim cases.

Before you begin

Role required: claim agent or manufacturing operations admin

Procedure

  1. Navigate to All > Repair Claims.

  2. Choose a list of cases to view.

    • My Cases: Cases assigned to them
    • All: Cases that belong to that business location.
    • Open: All the open cases.
    • Unassigned: Unassigned cases and assign them to the available agent.
    • Escalated: Cases that are escalated and need attention.

Parent Topic:Repair claim

Search documentation
Search document titles and file paths on the australia branch