Recall campaign tables

reference australia Updated Sep 10, 2026 1 min read recall-claims-table.md

The recall claim feature adds and modifies database tables in Manufacturing Commercial Operations for recall campaign management.

Recall claim tables

The recall claim feature adds or modifies the existing tables:

Planning Item [sn_align_core_planning_item]
Task [sn_customerservice_task]
Service Organization Criteria

The recall claim feature adds the following tables.

Label	Description
Recall Campaign[sn_rcl_claim_mgmt_rcp]	Stores the recall campaign initiative information as the parent table.
Recall Campaign Task[sn_rcl_claim_mgmt_campaign_task]	Stores the task information that must be fulfilled to complete the Recall Campaign process.
Recall Campaign Phase[sn_rcl_claim_mgmt_rcp_phase]	Stores the information related to the launch of the recall campaign.
Impacted Finished Goods[sn_rcl_claim_mgmt_finished_good]	Stores the asset information for all the assets impacted by a recall campaign.
Corrective Action[sn_rcl_claim_mgmt_ca]	Stores the remedy procedures to resolve the issues mentioned as part of the recall campaign record.
Recall Campaign Phase Task[sn_rcl_claim_mgmt_phase_task]	Stores the tasks related to a recall campaign phase.
Corrective Action Labor Charges[sn_rcl_claim_mgmt_ca_labor_charges]	Stores the details of different types of charges to perform the remedy procedures.
Planning Item [sn_align_core_planning_item]	Stores the new item details.
Recall campaign part requirement[sn_rcl_claim_mgmt_rcp_part_requirement]	Stores the part requirements needed to complete a recall campaign.
Recall campaign part availability[sn_rcl_claim_mgmt_rcp_part_availability]	Stores the availability information for parts required by a recall campaign.
Recall phase part allocation[sn_rcl_claim_mgmt_phase_part_allocation]	Stores the part allocation information for a recall campaign phase.

**Parent Topic:**[Recall campaign data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/recall-claims.md)

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---
title: Recall campaign tables
description: The recall claim feature adds and modifies database tables in Manufacturing Commercial Operations for recall campaign management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/manufacturing/recall-claims-table.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Recall campaign data model, Data model, Reference, Manufacturing Commercial Operations]
---

# Recall campaign tables

The recall claim feature adds and modifies database tables in Manufacturing Commercial Operations for recall campaign management.

## Recall claim tables

The recall claim feature adds or modifies the existing tables:

-   Planning Item \[sn\_align\_core\_planning\_item\]
-   Task \[sn\_customerservice\_task\]
-   Service Organization Criteria

The recall claim feature adds the following tables.

<table id="table_sxb_p4l_jfc"><thead><tr><th>

Label

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Recall Campaign\[sn\_rcl\_claim\_mgmt\_rcp\]

</td><td>

Stores the recall campaign initiative information as the parent table.

</td></tr><tr><td>

Recall Campaign Task\[sn\_rcl\_claim\_mgmt\_campaign\_task\]

</td><td>

Stores the task information that must be fulfilled to complete the Recall Campaign process.

</td></tr><tr><td>

Recall Campaign Phase\[sn\_rcl\_claim\_mgmt\_rcp\_phase\]

</td><td>

Stores the information related to the launch of the recall campaign.

</td></tr><tr><td>

Impacted Finished Goods\[sn\_rcl\_claim\_mgmt\_finished\_good\]

</td><td>

Stores the asset information for all the assets impacted by a recall campaign.

</td></tr><tr><td>

Corrective Action\[sn\_rcl\_claim\_mgmt\_ca\]

</td><td>

Stores the remedy procedures to resolve the issues mentioned as part of the recall campaign record.

</td></tr><tr><td>

Recall Campaign Phase Task\[sn\_rcl\_claim\_mgmt\_phase\_task\]

</td><td>

Stores the tasks related to a recall campaign phase.

</td></tr><tr><td>

Corrective Action Labor Charges\[sn\_rcl\_claim\_mgmt\_ca\_labor\_charges\]

</td><td>

Stores the details of different types of charges to perform the remedy procedures.

</td></tr><tr><td>

Planning Item \[sn\_align\_core\_planning\_item\]

</td><td>

Stores the new item details.

</td></tr><tr><td>

Recall campaign part requirement\[sn\_rcl\_claim\_mgmt\_rcp\_part\_requirement\]

</td><td>

Stores the part requirements needed to complete a recall campaign.

</td></tr><tr><td>

Recall campaign part availability\[sn\_rcl\_claim\_mgmt\_rcp\_part\_availability\]

</td><td>

Stores the availability information for parts required by a recall campaign.

</td></tr><tr><td>

Recall phase part allocation\[sn\_rcl\_claim\_mgmt\_phase\_part\_allocation\]

</td><td>

Stores the part allocation information for a recall campaign phase.

</td></tr></tbody>
</table>**Parent Topic:**[Recall campaign data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/manufacturing/recall-claims.md)