Create a push action

task australia Updated Sep 10, 2026 1 min read actionable-push-notification-2-3.md

Create push actions to suit your needs, when the base system actions do not meet your requirements.

Before you begin

Role required: admin

Procedure

In the web-based UI, enter sys_sg_push_action.list in the filter navigator to open the push action categories list.

[Omitted image "open-action.png"] Alt text: Use the filter navigator to open the push action category list
In the push action categories list, click New.

On the push action form, fill in the fields.

Field	Description
Label	Label for the push action. This is the text your users will see in the notification for this action.
Application	The scoped application for this record. This field automatically populates.
Name	Name of the push action
Foreground	When enabled, the app will open when your users select this action.
Response Type	Select Simple or Text response. Actions using Text response prompt your users to enter text before completing the action.
Placeholder Text	Text displays as a placeholder text to your users when they initiate the actionable push.

Click Save.

Parent Topic:Configure actionable push notifications

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---
title: Create a push action
description: Create push actions to suit your needs, when the base system actions do not meet your requirements.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/actionable-push-notification-2-3.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure actionable push notifications, Push notifications, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---

# Create a push action

Create push actions to suit your needs, when the base system actions do not meet your requirements.

## Before you begin

Role required: admin

## Procedure

1.  In the web-based UI, enter `sys_sg_push_action.list` in the filter navigator to open the push action categories list.

    \[Omitted image "open-action.png"\] Alt text: Use the filter navigator to open the push action category list

2.  In the push action categories list, click **New**.

3.  On the push action form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Label|Label for the push action. This is the text your users will see in the notification for this action.|
    |Application|The scoped application for this record. This field automatically populates.|
    |Name|Name of the push action|
    |Foreground|When enabled, the app will open when your users select this action.|
    |Response Type|Select **Simple** or **Text response**. Actions using **Text response** prompt your users to enter text before completing the action.|
    |Placeholder Text|Text displays as a placeholder text to your users when they initiate the actionable push.|

4.  Click **Save**.


**Parent Topic:**[Configure actionable push notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/actionable-push-notification.md)