Adaptive authentication for mobile apps system properties
Use these system properties to configure access to IP-restricted networks for ServiceNow mobile apps.
|
Property |
Description |
|---|---|
|
glide.device.token.allowed.time.limit |
Sets the allowed time difference, in minutes, between the ServiceNow instance and the mobile device. Enter a Value between |
|
glide.device.trust.allow.only.registered.user |
When you enter |
|
glide.device.trust.cookie.validity.time |
Number of minutes that the cookie generated by the mobile app client is valid while the client is logged in to the ServiceNow instance. Enter a Value between |
|
glide.device.trust.login.cookie.validity.time |
Number of minutes a cookie that is generated by the ServiceNow instance on the server is valid during the login process. Enter a Value between |
|
glide.preauth.device.trust.skip.user.registration |
When you enter |
--- title: Adaptive authentication for mobile apps system properties description: Use these system properties to configure access to IP-restricted networks for ServiceNow mobile apps. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/mobile/adapt-auth-mob-apps-sys-props.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure access, IP-restricted networks, Mobile authentication, Configuring the Mobile Platform, Mobile Platform] --- # Adaptive authentication for mobile apps system properties Use these system properties to configure access to IP-restricted networks for ServiceNow mobile apps. <table id="table_hwj_zx3_mtb"><thead><tr><th> Property </th><th> Description </th></tr></thead><tbody><tr><td> **glide.device.token.allowed.time.limit** </td><td> Sets the allowed time difference, in minutes, between the ServiceNow instance and the mobile device. Enter a Value between `5` and `30` minutes. By default, this property is set to 5 minutes. Type is **integer**. </td></tr><tr><td> **glide.device.trust.allow.only.registered.user** </td><td> When you enter `true` as a Value for this property, only the user who registered the mobile device is able to log in to the ServiceNow instance on that device. If a different user attempts to log in using this trusted device, the login fails. Type is **true \| false**. </td></tr><tr><td> **glide.device.trust.cookie.validity.time** </td><td> Number of minutes that the cookie generated by the mobile app client is valid while the client is logged in to the ServiceNow instance. Enter a Value between `15` and `60` minutes. By default, this property is set to 30 minutes. Type is **integer**. </td></tr><tr><td> **glide.device.trust.login.cookie.validity.time** </td><td> Number of minutes a cookie that is generated by the ServiceNow instance on the server is valid during the login process. Enter a Value between `3` and `15` minutes. By default, this property is set to 15 minutes. Type is **integer**. </td></tr><tr><td> **glide.preauth.device.trust.skip.user.registration** </td><td> When you enter `true` as the Value for this property, users can skip mobile device registration when connecting from a trusted network. Type is **true \| false**. </td></tr></tbody> </table>**Parent Topic:**[Configure mobile access for IP-restricted networks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/config-mob-acc-iprstrctd-ntwrks.md)
| title | Adaptive authentication for mobile apps system properties |
| description | Use these system properties to configure access to IP-restricted networks for ServiceNow mobile apps. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/mobile/adapt-auth-mob-apps-sys-props.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure accessIP-restricted networksMobile authenticationConfiguring the Mobile PlatformMobile Platform |