Add the ServiceNow app for iOS to Workspace ONE UEM

task australia Updated Sep 10, 2026 1 min read add-ios-airwatch.md

Raw file servicenow.com

Configure the ServiceNow app for iOS for Workspace ONE UEM distribution.

Before you begin

Role required: admin

Procedure

Sign in to the Workspace ONE UEM portal.
Navigate to Apps & Books > Applications > Native > Public.
Click Add Application.
In the Platform field, select Apple iOS.
In the Source field, select Search App Store then search for ServiceNow.
Next to the ServiceNow App search result, click Select.
Click Save & Assign.
Click Add Assignment.
Click Assignment Group.
From the Assignment Group list, select Application Configuration Policy.
From the Application Configuration field, select Enabled.
In the Application Configuration section, enter the following information.

Field Description

Configuration key SNDefaultInstanceURL

Value type String

Configuration value https://<instance name>.service-now.com/

[Omitted image "AWiOSAppConfig.png"] Alt text: Application Configuration page for Workspace ONE UEM
Click Add.
Click Save & Publish.
Click Publish.

Field	Description
Configuration key	SNDefaultInstanceURL
Value type	String
Configuration value	`https://<instance name>.service-now.com/`

Result

After adding the app to Workspace ONE UEM, it appears in the Apps & Books > Applications > Native > Public section of the Workspace ONE UEM portal. Mobile users can download the app from the Workspace ON UEM App Catalog app.

Parent Topic:Workspace ONE UEM Mobile Device Management (MDM)

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---
title: Add the ServiceNow app for iOS to Workspace ONE UEM
description: Configure the ServiceNow app for iOS for Workspace ONE UEM distribution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/add-ios-airwatch.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Workspace ONE UEM, Device management, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---

# Add the ServiceNow app for iOS to Workspace ONE UEM

Configure the ServiceNow app for iOS for Workspace ONE UEM distribution.

## Before you begin

Role required: admin

## Procedure

1.  Sign in to the Workspace ONE UEM portal.

2.  Navigate to **Apps &amp; Books** &gt; **Applications** &gt; **Native** &gt; **Public**.

3.  Click **Add Application**.

4.  In the Platform field, select **Apple iOS**.

5.  In the Source field, select **Search App Store** then search for **ServiceNow**.

6.  Next to the ServiceNow App search result, click **Select**.

7.  Click **Save &amp; Assign**.

8.  Click **Add Assignment**.

9.  Click **Assignment Group**.

10. From the Assignment Group list, select **Application Configuration Policy**.

11. From the Application Configuration field, select **Enabled**.

12. In the Application Configuration section, enter the following information.

    |Field|Description|
    |-----|-----------|
    |Configuration key|SNDefaultInstanceURL|
    |Value type|String|
    |Configuration value|`https://<instance name>.service-now.com/`|

    \[Omitted image "AWiOSAppConfig.png"\] Alt text: Application Configuration page for Workspace ONE UEM

13. Click **Add**.

14. Click **Save &amp; Publish**.

15. Click **Publish**.


## Result

After adding the app to Workspace ONE UEM, it appears in the **Apps &amp; Books** &gt; **Applications** &gt; **Native** &gt; **Public** section of the Workspace ONE UEM portal. Mobile users can download the app from the Workspace ON UEM App Catalog app.

**Parent Topic:**[Workspace ONE UEM Mobile Device Management \(MDM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/airwatch-mdm.md)