Add the ServiceNow app for iOS to MobileIron

task australia Updated Sep 10, 2026 1 min read add-ios-mobileiron.md

Raw file servicenow.com

Configure the ServiceNow app for iOS for MobileIron distribution.

Before you begin

Role required: admin

Procedure

Sign in to the MobileIron portal.
Navigate to Apps > App Catalog, then click Add.
From the search menu list, select the Apple App Store.
In the search bar, type ServiceNow.
Select the ServiceNow app from the results.
Click Next.
Describe and add screenshots of the app.
Select a distribution level for this configuration of the app.
- Everyone: The app is added to all user-compatible devices.
- No one: The app is staged for distribution at a later date.
- Custom: The app is distributed only to users or groups you choose.
Click Next.
In the App Configuration section, click the add icon ([Omitted image "MIPlusIcon.png"] Alt text: MobileIron add icon) next to iOS Managed App Configuration.
In the Name field, enter a name for the configuration, for example, Default Instance.
Enter the key and value pairing.

Field Description

Key SNDefaultInstanceURL

Value The URL for the instance, for example, https://<instance name>.service-now.com/ .
Set a distribution level for this configuration of the app.
- Everyone: The app is added to all user-compatible devices.
- No one: The app is staged for distribution at a later date.
- Custom: The app is distributed only to users or groups you choose.
Click Next.
Click Done.

Field	Description
Key	SNDefaultInstanceURL
Value	The URL for the instance, for example, `https://<instance name>.service-now.com/` .

Result

The ServiceNow app for iOS appears in the App Catalogs section on the MobileIron Portal. Mobile users can download it from the MobileIron App Catalog.

Parent Topic:MobileIron Mobile Device Management (MDM)

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---
title: Add the ServiceNow app for iOS to MobileIron
description: Configure the ServiceNow app for iOS for MobileIron distribution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/add-ios-mobileiron.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [MobileIron, Device management, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---

# Add the ServiceNow app for iOS to MobileIron

Configure the ServiceNow app for iOS for MobileIron distribution.

## Before you begin

Role required: admin

## Procedure

1. Sign in to the MobileIron portal.

2. Navigate to **Apps** &gt; **App Catalog**, then click **Add**.

3. From the search menu list, select the Apple App Store.

4. In the search bar, type `ServiceNow`.

5. Select the ServiceNow app from the results.

6. Click **Next**.

7. Describe and add screenshots of the app.

8. Select a distribution level for this configuration of the app.

- Everyone: The app is added to all user-compatible devices.
- No one: The app is staged for distribution at a later date.
- Custom: The app is distributed only to users or groups you choose.
9. Click **Next**.

10. In the App Configuration section, click the add icon \(\[Omitted image "MIPlusIcon.png"\] Alt text: MobileIron add icon\) next to **iOS Managed App Configuration**.

11. In the **Name** field, enter a name for the configuration, for example, Default Instance.

12. Enter the key and value pairing.

|Field|Description|
|-----|-----------|
|Key|SNDefaultInstanceURL|
|Value|The URL for the instance, for example, `https://<instance name>.service-now.com/` .|

13. Set a distribution level for this configuration of the app.

15. Click **Done**.

## Result

The ServiceNow app for iOS appears in the App Catalogs section on the MobileIron Portal. Mobile users can download it from the MobileIron App Catalog.

**Parent Topic:**[MobileIron Mobile Device Management \(MDM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/mobileiron-mdm.md)