Change the fetch type for a screen

task australia Updated Sep 10, 2026 1 min read change-fetch-type.md
Raw file servicenow.com

Change the fetch type of a screen to change when the app loads its data.

Before you begin

Role required: admin

About this task

Screen fetch types typically do not need to be changed. Be sure to test fetch type changes thoroughly before using in a production environment, as fetch type changes can have a significant affect on performance.

Procedure

  1. Navigate to All > System Mobile > Screens.

  2. Open a screen.

  3. In the Fetch Type field, select a fetch type.

    If you are in the global scope, the record appear read-only. In this case, you can temporarily switch to the appropriate scope by clicking on the banner notification that appears at the top of the record.

    [Omitted image "change-scope-warning.png"] Alt text: Scope notification message.

  4. Click Update.

Parent Topic:Mobile fetch types

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