ServiceNow Mobile Platform configuration detail

reference australia Updated Sep 10, 2026 3 min read config-mob-plat-detail-landing.md
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Learn about configuration details for the ServiceNow Mobile platform.

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Select a tile to get more information about all the configuration options that are available on your ServiceNow instance to enable and fine-tune features on your mobile apps.

Send messages and notifications to users [Omitted image "bus-speaker.svg"] Alt text:Configure push notifications and send messages to users.

Turn on location tracking [Omitted image "bus-discover.svg"] Alt text:Track agent activity and ensure they are safe and can be easily located.

Explore localization on mobile devices [Omitted image "bus-share.svg"] Alt text:ServiceNow mobile apps are localized in 20 languages. Learn about localization on mobile apps and how to configure it.

Turn on Siri shortcuts [Omitted image "bus-featured.svg"] Alt text: Configure Siri shortcuts to common app functions.

Enable barcode scanning [Omitted image "bus-scan.svg"] Alt text: Configure your mobile devices to scan barcodes with their cameras.

Configure offline mode [Omitted image "bus-close.svg"] Alt text: Enable your users to continue working without an internet connection by configuring offline mode.

Select mobile plugins and upgrades [Omitted image "bus-cloud-download.svg"] Alt text: Learn how to download and activate plugins you need and how to upgrade your instance.

Configure managed mobile apps [Omitted image "bus-management-console.svg"] Alt text: Configure integration with mobile device management vendors.

Configure system and mobile properties [Omitted image "bus-optimize-manage.svg"] Alt text: Set system properties on your instance and turn on or off features in ServiceNow mobile app without upgrading the instance.

Configure Indoor Wayfinding [Omitted image "bus-2-buildings.svg"] Alt text: Configure maps to guide your users to specified locations at your site.

Configure web screens with Mobile App Bridge [Omitted image "bus-automated-testing-framework.svg"] Alt text:Access events and operations that you want end users to use on their mobile devices.

 

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