Enable Now Assist Agent skills for Virtual Agent on Mobile
task australia Updated Sep 10, 2026 1 min read config-na-agent-skills-mobile-va.md
Enable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI.
Before you begin
Role required: admin
Procedure
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Navigate to All > Conversational Interfaces > Settings.
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Select the Assistants tab.
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Open the Now Assist in Virtual Agent (default) record or a custom assistant record.
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Select Display Experience from the sidebar.
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Open the Mobile drop-down.
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Select Mobile Agent App and choose Chat widget experience.
[Omitted image "na-enable-va-skills.png"] Alt text: Mobile dropdown page with the Chat widget experience selected
Parent Topic:Configuring Otto for Mobile
40 lines · 1.3 KB
---
title: Enable Now Assist Agent skills for Virtual Agent on Mobile
description: Enable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/config-na-agent-skills-mobile-va.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Otto, ServiceNow Otto for Mobile, Mobile Platform]
---
# Enable Now Assist Agent skills for Virtual Agent on Mobile
Enable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **Conversational Interfaces** > **Settings**.
2. Select the **Assistants** tab.
3. Open the **Now Assist in Virtual Agent \(default\)** record or a custom assistant record.
4. Select **Display Experience** from the sidebar.
5. Open the **Mobile** drop-down.
6. Select Mobile Agent App and choose **Chat widget experience**.
\[Omitted image "na-enable-va-skills.png"\] Alt text: Mobile dropdown page with the Chat widget experience selected
**Parent Topic:**[Configuring Otto for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/configuring-now-assist-mobile.md)
| title | Enable Now Assist Agent skills for Virtual Agent on Mobile |
| description | Enable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/mobile/config-na-agent-skills-mobile-va.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring OttoServiceNow Otto for MobileMobile Platform |