Enable attachment IDs for write-back actions
task australia Updated Sep 10, 2026 1 min read making-attachment-ids-available-for-write-back-actions.md
Enable write-back actions to use attachment IDs in your ServiceNow AI Lens launcher button.
Before you begin
Role required: admin
Procedure
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Navigate to All > sys_sg_parameter_screen.list.
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Select the input form screen on which you want to configure the attachment IDs.
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Navigate to the Variables tab.
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Create a new variable named
LensAttachmentIds. -
Set the variable's Type to Now Assist Data.
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Select Submit to save your progress.
Parent Topic:Configure Lens launcher button
38 lines · 1.2 KB
--- title: Enable attachment IDs for write-back actions description: Enable write-back actions to use attachment IDs in your ServiceNow AI Lens launcher button. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/mobile/making-attachment-ids-available-for-write-back-actions.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure Lens launcher button, Configuring Otto, ServiceNow Otto for Mobile, Mobile Platform] --- # Enable attachment IDs for write-back actions Enable write-back actions to use attachment IDs in your ServiceNow AI Lens launcher button. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **__sys\_sg\_parameter\_screen.list__**. 2. Select the input form screen on which you want to configure the attachment IDs. 3. Navigate to the **Variables** tab. 4. Create a new variable named `LensAttachmentIds`. 5. Set the variable's **Type** to **Now Assist Data**. 6. Select **Submit** to save your progress. **Parent Topic:**[Configure Lens launcher button](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/configure-lens-launcher-button.md)
| title | Enable attachment IDs for write-back actions |
| description | Enable write-back actions to use attachment IDs in your ServiceNow AI Lens launcher button. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/mobile/making-attachment-ids-available-for-write-back-actions.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Lens launcher buttonConfiguring OttoServiceNow Otto for MobileMobile Platform |