Setup screens for offline mode
task australia Updated Sep 10, 2026 1 min read setup-screens-offline.md
Setup offline mode for your mobile screen so that users can work without an internet connection.
Before you begin
Role required: mobile_admin, admin
Procedure
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Navigate to All > System Mobile > Mobile App Builder.
The Mobile App Builder opens in a new browser tab and displays the application scope selection screen.
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Search for the application scope you are working in and then select the name of the application scope.
The Mobile App Builder categories home screen displays.
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Select Screens, and then select the screen you wish to configure offline mode in.
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Under the Settings section, and then select Available offline.
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Select Save.
Parent Topic:Supported screens for offline mode
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---
title: Setup screens for offline mode
description: Setup offline mode for your mobile screen so that users can work without an internet connection.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/setup-screens-offline.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Supported screens, Align apps, screens, and functions, Offline mode setup options, Offline mode, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---
# Setup screens for offline mode
Setup offline mode for your mobile screen so that users can work without an internet connection.
## Before you begin
Role required: mobile\_admin, admin
## Procedure
1. Navigate to **All** > **System Mobile** > **Mobile App Builder**.
The Mobile App Builder opens in a new browser tab and displays the application scope selection screen.
2. Search for the application scope you are working in and then select the name of the application scope.
The Mobile App Builder categories home screen displays.
3. Select **Screens**, and then select the screen you wish to configure offline mode in.
4. Under the **Settings** section, and then select **Available offline**.
5. Select **Save**.
**Parent Topic:**[Supported screens for offline mode](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/screens-offline.md)
| title | Setup screens for offline mode |
| description | Setup offline mode for your mobile screen so that users can work without an internet connection. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/mobile/setup-screens-offline.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Supported screensAlign appsscreensand functionsOffline mode setup optionsOffline modeBefore implementationConfiguration detailConfiguring the Mobile PlatformMobile Platform |