Bundle and Package IDs for ServiceNow mobile apps

reference australia Updated Sep 10, 2026 1 min read sg-mobile-package-ids.md
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To enforce app policies your mobile application management software may require the bundle or package ID associated with the mobile app. See the following reference for these IDs.

Non-MAM-integrated ServiceNow® mobile apps

App Bundle ID
ServiceNow Agent com.servicenow.fulfiller
Now Mobile com.servicenow.requestor
ServiceNow Onboarding com.servicenow.onboarding
NowSupport com.servicenow.support
App Package IDs
ServiceNow Agent com.servicenow.fulfiller
Now Mobile com.servicenow.requestor
ServiceNow Onboarding com.servicenow.onboarding
NowSupport com.servicenow.support

Mobile app bundle and package IDs for Microsoft Intune and Entra ID

App Bundle ID
ServiceNow® Agent - Intune com.servicenow.intune.fulfiller
Now® Mobile - Intune com.servicenow.intune.requestor
ServiceNow® Onboarding - Intune com.servicenow.intune.onboarding
App Package ID
ServiceNow® Agent - Intune com.servicenow.fulfiller.mam.intune
Now® Mobile - Intune com.servicenow.requestor.mam.intune
ServiceNow® Onboarding - Intune com.servicenow.onboarding.mam.intune
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