Mobile plugins for Mobile Agent
Use these plugins to extend functionality for the Mobile Agent app.
|
Application |
Description |
Availability |
Paid |
|---|---|---|---|
|
ITSM Mobile Agent |
Delivers mobile-first experiences designed for agents to triage, act on, and resolve incidents. Agents can also view schedules, check who is on-call, respond to major incidents, and more. |
StoreNote: The latest ITSM Mobile Agent is available in the store. The previous version was available on the instance. |
No |
|
Asset Receiving Mobile |
Provides the capabilities for receiving personnel to receive purchased assets in Mobile Agent. |
Instance |
Yes |
|
PPM Mobile |
Project Portfolio Suite Mobile user experience. This provides access to project status and project status report in Mobile Agent. |
Instance |
Yes |
|
Customer Service Mobile |
Customer service mobile user experience. |
Instance |
Yes |
|
Field Service Mobile |
Manages the Field Service mobile components on an iOS or an Android mobile device. Field service agents and dispatchers can execute work order tasks, manage assets, and close work order tasks on their mobile device in online or offline mode. |
Instance |
Yes |
|
GRC: Mobile |
Task assignments, requests, approvals, and other follow-up actions for GRC applications directly from Mobile Agent. Receive timely notifications for current alerts, as well as risk and compliance status for your critical assets, vendors, and impacted essential business services. |
Store |
Yes |
|
Project Status Report |
Project status report app delivers out of the box mobile experience for project managers, program managers, and portfolio managers to track their projects on the go. Use this app to track and update the factors that impact the health of the project such as risks, issues, decisions, actions, and request changes. |
Store |
No |
|
Security Incident Response Mobile |
Receive notifications when security incidents or security response tasks are assigned to you or to your assignment groups and begin remediation using the Mobile Agent app. Monitor the security incidents the Security Operations Center (SOC) or your assignment groups are responding to with search criteria that you enter. |
Store |
Yes |
|
Vulnerability Response Mobile |
Receive notifications when vulnerability groups or vulnerability items are assigned to you or to your assignment group. Begin remediation on your most critical vulnerabilities using the Mobile Agent app. |
Store |
Yes |
--- title: Mobile plugins for Mobile Agent description: Use these plugins to extend functionality for the Mobile Agent app. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/mobile/sg-mobile-plugins-agent.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Mobile plugins, Plugins & upgrades, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform] --- # Mobile plugins for Mobile Agent Use these plugins to extend functionality for the Mobile Agent app. <table id="table_rjz_j1z_hlb"><thead><tr><th> Application </th><th> Description </th><th> Availability </th><th> Paid </th></tr></thead><tbody><tr><td> ITSM Mobile Agent </td><td> Delivers mobile-first experiences designed for agents to triage, act on, and resolve incidents. Agents can also view schedules, check who is on-call, respond to major incidents, and more. </td><td> Store**Note:** The latest ITSM Mobile Agent is available in the store. The previous version was available on the instance. </td><td> No </td></tr><tr><td> Asset Receiving Mobile </td><td> Provides the capabilities for receiving personnel to receive purchased assets in Mobile Agent. </td><td> Instance </td><td> Yes </td></tr><tr><td> PPM Mobile </td><td> Project Portfolio Suite Mobile user experience. This provides access to project status and project status report in Mobile Agent. </td><td> Instance </td><td> Yes </td></tr><tr><td> Customer Service Mobile </td><td> Customer service mobile user experience. </td><td> Instance </td><td> Yes </td></tr><tr><td> Field Service Mobile </td><td> Manages the Field Service mobile components on an iOS or an Android mobile device. Field service agents and dispatchers can execute work order tasks, manage assets, and close work order tasks on their mobile device in online or offline mode. </td><td> Instance </td><td> Yes </td></tr><tr><td> GRC: Mobile </td><td> Task assignments, requests, approvals, and other follow-up actions for GRC applications directly from Mobile Agent. Receive timely notifications for current alerts, as well as risk and compliance status for your critical assets, vendors, and impacted essential business services. </td><td> Store </td><td> Yes </td></tr><tr><td> Project Status Report </td><td> Project status report app delivers out of the box mobile experience for project managers, program managers, and portfolio managers to track their projects on the go. Use this app to track and update the factors that impact the health of the project such as risks, issues, decisions, actions, and request changes. </td><td> Store </td><td> No </td></tr><tr><td> Security Incident Response Mobile </td><td> Receive notifications when security incidents or security response tasks are assigned to you or to your assignment groups and begin remediation using the Mobile Agent app. Monitor the security incidents the Security Operations Center \(SOC\) or your assignment groups are responding to with search criteria that you enter. </td><td> Store </td><td> Yes </td></tr><tr><td> Vulnerability Response Mobile </td><td> Receive notifications when vulnerability groups or vulnerability items are assigned to you or to your assignment group. Begin remediation on your most critical vulnerabilities using the Mobile Agent app. </td><td> Store </td><td> Yes </td></tr></tbody> </table>**Parent Topic:**[Mobile plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/sg-mobile-plugins.md)
| title | Mobile plugins for Mobile Agent |
| description | Use these plugins to extend functionality for the Mobile Agent app. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/mobile/sg-mobile-plugins-agent.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Mobile pluginsPlugins & upgradesBefore implementationConfiguration detailConfiguring the Mobile PlatformMobile Platform |