Using the prominent action button

---
title: Using the prominent action button
description: Use the prominent action button to quickly access your Now Assist agent chat no matter where you are in the app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/using-prominent-action-button.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Otto, ServiceNow Otto for Mobile, Mobile Platform]
---

# Using the prominent action button

Use the prominent action button to quickly access your Now Assist agent chat no matter where you are in the app.

\[Omitted image "image.na-pab"\] Alt text: prominent action button highlighted in the menu bar

Tap the button to open a new Now Assist chat. If you open the chat while you have a record open, Now Assist automatically incorporates the information from that record into its responses.

While offline, the prominent action button is grayed out to show that it’s unavailable.

**Parent Topic:**[Using ServiceNow Otto for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/using-now-assist-mobile.md)