Exploring Platform Analytics dashboards

concept australia Updated Sep 10, 2026 5 min read ac-elements.md
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Use Platform Analytics dashboards to access, organize, and share data in a visual format.

Dashboards library overview

You can find all the dashboards that you have permission to access by navigating to All > Platform Analytics > Library > Dashboards. You can filter what dashboards are listed, for example seeing only dashboards you own or you have bookmarked. You can also directly access Dashboards from the filter navigation in Platform Analytics library pages.

Library pages like this one include a navigation pane that provides access to the other libraries and the Usage Insights page. Use it to navigate between the libraries without interrupting your workflow.

For information on role-based access for the filter navigation pane and Platform Analytics overview page, see Roles applicable for Platform Analytics overview page.

For more information on Dashboards library, see Dashboards in the library.

Dashboards for analytics admins

The configuration of the Dashboards page and the data access depends on the user roles. Users without admin roles have limited capabilities, as compared to the analytics admins. The analytics admins can perform actions such as deactivating, activating, deleting, or creating categories. For Dashboards, the applicable roles are dashboard_admin, platform_analytics_admin, and admin. The lowest role required is dashboard_admin. For more information on all dashboard roles, see table Dashboard roles.

On Brazil instances, you can find both Core UI dashboards and Platform Analytics experience dashboards in the Dashboards library.

For more information, see Dashboards for analytics admins. For more information on the types of admin roles in Platform Analytics, see Platform Analytics roles.

Dashboards components

When you open a dashboard, you can view the components.

[Omitted image "inline-db-components3.png"] Alt text: Section of a dashboard. Refer to the following list for the descriptions of the components.

 

Field / component name

Description

1

Open library

Returns the viewer to the Dashboard library

2

Dashboard title

Displays the dashboard title. Select the arrow to choose a different dashboard.

3

Certification badge

Whether the dashboard is company-approved and recommended for use.

4

Category badge

Terms or phrases that describe one or more dashboard categories. This information is provided by the dashboard creator or the analytics_categories_admin.

5

Refresh button

Button for refreshing all the visualizations on the dashboard. In the dashboard settings, an admin user can set whether to display the last refresh near the title. They can also set up automatic dashboard refreshes. For more information, see Configure Platform Analytics dashboard settings.

6

Details button

Button for displaying the ownership and sharing information about the dashboard. You can view the user, groups, roles, and access permissions. For more information, see Configure Platform Analytics dashboard details.

7

Insights button

Button for viewing the insights cards. For more information, see Proactive analytics insights on dashboards.

8

Edit button

Button for editing the dashboard. Only users with admin roles, edit permissions, and ownership of the dashboard can edit the contents of the dashboard.

9

More actions button

Button for creating, duplicating, sharing, printing, bookmarking, clearing the filters for, or deleting the dashboard. For more information on sharing the dashboard information, see Share a Platform Analytics dashboard.

10

Collapse/Expand container

Some dashboard elements, typically filters, can be in a container above or below the tabs. This control hides or shows that container and its contents.

11

Filter

In this example dashboard, there is a filter in a container above the tabs. Because it is outside the tabs, it applies to the contents of all tabs. For more information, see Create or add a filter on an inline dashboard.

12

Tabs

Tabs for managing information on your dashboard and keeping related information in the same place.

- **[Dashboards in the library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/find-dashboard-library.md)** Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements. - **[Dashboards for analytics admins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/dashboards-for-admin-users.md)** Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements. - **[Dashboard elements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/dashboard-elements.md)** Elements refer to the visual objects you can place on a dashboard, including filters. - **[Differences between Core UI and Platform Analytics dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/differences-between-core-ui-ne-dbs.md)** When the unified analytics property is enabled, Core UI dashboards and dashboards in Platform Analytics can coexist in your instance. Use this reference to distinguish between them. - **[Different approaches to dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/approaches-dashboards.md)** Depending on your needs, you have four different ways to present a collection of data visualizations and filters.

Parent Topic:Dashboards in Platform Analytics

Related topics

Common dashboard tasks in the in-line editor

Configuring dashboards

Proactive analytics insights on dashboards

Technical dashboards

Dashboard reference

Dashboard terms

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