Chief Digital Officer Dashboard data visualizations

---
title: Chief Digital Officer Dashboard data visualizations
description: Use these data visualizations to get high-level and detailed views of how customer satisfaction, usage, and transformation are being addressed in your organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/cdo-db-dvs.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Chief Digital Officer \(CDO\) Dashboard, Executive dashboard overview, Platform Analytics]
---

# Chief Digital Officer Dashboard data visualizations

Use these data visualizations to get high-level and detailed views of how customer satisfaction, usage, and transformation are being addressed in your organization.

|Column|Visualization|Visualization Type|Data Source|
|------|-------------|------------------|-----------|
|Sentiment|cSAT|Single Score|cSAT|
|Sentiment|Responders|Single Score|Responders|
|Sentiment|cSAT|Line|cSAT|
|Sentiment|Low cSAT Properties|Horizontal Bar|cSAT|
|Usage|MAU|Single Score|MAU|
|Usage|Hits|Single Score|Hits|
|Usage|MAU by Application|Vertical Bar|MAU|
|Usage|Hits by Application|Vertical Bar|Hits|
|Operations|\# of P1s|Single Score|P1 Incidents|
|Operations|SLA Attainment|Single Score|CDO: % incidents resolved in time|
|Operations|P1s Resolution|Line|P1 Incidents|
|Operations|SLA Attainment|Line|CDO: % incidents resolved in time|
|Transformation|Self service %|Single Score|Self service %|
|Transformation|Automation %|Single Score|Automation %|
|Transformation|Self Service Resolution by Channel|Horizontal Bar|Self service %|
|Transformation|Service Automation|Line|Automation %|
|Outcome|Cost Savings|Single Score|Cost Savings|
|Outcome|Total Spend|Single Score|Total Spend|
|Outcome|Cost Savings|Horizontal Bar|Cost Savings|
|Outcome|Total Spend|Horizontal Bar|Total Spend|