Chief Human Resources Officer Dashboard data visualizations
reference australia Updated Sep 10, 2026 2 min read chro-db-dvs.md
Use these data visualizations to get high-level and detailed views of how information is used in your organization.
Operations tab
| Column | Visualization | Visualization Type | Data Source |
|---|---|---|---|
| Onboarding | Avg time for onboarding | Single Score | Average age of closed onboarding cases |
| Onboarding | Avg time for onboarding trend | Line | Average age of closed onboarding cases |
| Onboarding | Avg time for onboarding by HR service | Horizontal Bar | Average age of closed onboarding cases |
| Care | Request backlog growth | Single Score | Average age of closed cases |
| Care | Open cases | Single Score | Number of open cases |
| Care | Time to resolve by priority | Line | Average age of closed cases |
| Care | Open cases by age | Vertical Bar | Number of open cases |
| Continuous Improvement | Open cases with breached SLAs | Single Score | Number of open cases with breached SLAs |
| Continuous Improvement | Unassigned open cases | Single Score | Number of unassigned open cases |
| Continuous Improvement | Open cases with breached SLAs by priority | Line | Number of open cases with breached SLAs |
| Continuous Improvement | Open unassigned cases by priority | Line | Number of unassigned open cases |
| Satisfaction | Case survey score | Single Score | Average case survey score |
| Satisfaction | Case survey score by priority | Horizontal Bar | Average case survey score |
| Satisfaction | Case survey score by source | Horizontal Bar | Average case survey score |
| Relations | ERcases open | Single Score | ERCases.Open |
| Relations | ERcases past SLA | Single Score | ERCases.PastSLA |
| Relations | ERcases open by priority | Horizontal Bar | ERCases.Open |
| Relations | ERcases past SLA by department | Horizontal Bar | ERCases.PastSLA |
People tab
| Column | Visualization | Visualization Type | Data Source |
|---|---|---|---|
| Grow | Headcount | Single Score | Headcount |
| Grow | Time to fill | Single Score | Time to fill |
| Grow | Internal hires as a % of total hires | Line | Internal hires as a % of total hires |
| Grow | Time to fill trend | Line | Time to fill trend |
| Develop | Ramp up completion rate | Single Score | Ramp up completion rate |
| Develop | % of Demands to Projects last 12 months | Single Score | Training effectiveness |
| Develop | % of employees submitted goals | Line | % of employees submitted goals |
| Develop | Promotion rate by job level | Horizontal Bar | Promotion rate by job level |
| Diversify | DEI index | Single Score | DEI index |
| Diversify | Women representation | Single Score | Women representation |
| Diversify | Gender (global women) by job level | Horizontal Bar | Gender (global women) by job level |
| Diversify | Race and Ethnicity by job level | Horizontal Bar | Race and Ethnicity by job level |
| Empower | Regrettable attrition | Single Score | Regrettable attrition |
| Empower | Employee per HR staff | Single Score | Employee per HR staff |
| Empower | Persona mix | Vertical Bar | Persona mix |
| Empower | Hiring mix | Horizontal Bar | Hiring mix |
| Reward | Recognition | Single Score | Recognition |
| Reward | Rewards | Single Score | Rewards |
| Reward | Revenue per employee | Line | Revenue per employee |
| Reward | OTE (On Target Earnings) per employee | Column | OTE (On Target Earnings) per employee |
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--- title: Chief Human Resources Officer Dashboard data visualizations description: Use these data visualizations to get high-level and detailed views of how information is used in your organization. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/chro-db-dvs.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Chief Human Resources Officer \(CHRO\) Dashboard, Executive dashboard overview, Platform Analytics] --- # Chief Human Resources Officer Dashboard data visualizations Use these data visualizations to get high-level and detailed views of how information is used in your organization. ## Operations tab |Column|Visualization|Visualization Type|Data Source| |------|-------------|------------------|-----------| |Onboarding|Avg time for onboarding|Single Score|Average age of closed onboarding cases| |Onboarding|Avg time for onboarding trend|Line|Average age of closed onboarding cases| |Onboarding|Avg time for onboarding by HR service|Horizontal Bar|Average age of closed onboarding cases| |Care|Request backlog growth|Single Score|Average age of closed cases| |Care|Open cases|Single Score|Number of open cases| |Care|Time to resolve by priority|Line|Average age of closed cases| |Care|Open cases by age|Vertical Bar|Number of open cases| |Continuous Improvement|Open cases with breached SLAs|Single Score|Number of open cases with breached SLAs| |Continuous Improvement|Unassigned open cases|Single Score|Number of unassigned open cases| |Continuous Improvement|Open cases with breached SLAs by priority|Line|Number of open cases with breached SLAs| |Continuous Improvement|Open unassigned cases by priority|Line|Number of unassigned open cases| |Satisfaction|Case survey score|Single Score|Average case survey score| |Satisfaction|Case survey score by priority|Horizontal Bar|Average case survey score| |Satisfaction|Case survey score by source|Horizontal Bar|Average case survey score| |Relations|ERcases open|Single Score|ERCases.Open| |Relations|ERcases past SLA|Single Score|ERCases.PastSLA| |Relations|ERcases open by priority|Horizontal Bar|ERCases.Open| |Relations|ERcases past SLA by department|Horizontal Bar|ERCases.PastSLA| ## People tab |Column|Visualization|Visualization Type|Data Source| |------|-------------|------------------|-----------| |Grow|Headcount|Single Score|Headcount| |Grow|Time to fill|Single Score|Time to fill| |Grow|Internal hires as a % of total hires|Line|Internal hires as a % of total hires| |Grow|Time to fill trend|Line|Time to fill trend| |Develop|Ramp up completion rate|Single Score|Ramp up completion rate| |Develop|% of Demands to Projects last 12 months|Single Score|Training effectiveness| |Develop|% of employees submitted goals|Line|% of employees submitted goals| |Develop|Promotion rate by job level|Horizontal Bar|Promotion rate by job level| |Diversify|DEI index|Single Score|DEI index| |Diversify|Women representation|Single Score|Women representation| |Diversify|Gender \(global women\) by job level|Horizontal Bar|Gender \(global women\) by job level| |Diversify|Race and Ethnicity by job level|Horizontal Bar|Race and Ethnicity by job level| |Empower|Regrettable attrition|Single Score|Regrettable attrition| |Empower|Employee per HR staff|Single Score|Employee per HR staff| |Empower|Persona mix|Vertical Bar|Persona mix| |Empower|Hiring mix|Horizontal Bar|Hiring mix| |Reward|Recognition|Single Score|Recognition| |Reward|Rewards|Single Score|Rewards| |Reward|Revenue per employee|Line|Revenue per employee| |Reward|OTE \(On Target Earnings\) per employee|Column|OTE \(On Target Earnings\) per employee|
| title | Chief Human Resources Officer Dashboard data visualizations |
| description | Use these data visualizations to get high-level and detailed views of how information is used in your organization. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/chro-db-dvs.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Chief Human Resources Officer \(CHRO\) DashboardExecutive dashboard overviewPlatform Analytics |