Usage Insights data options for pie and donut visualizations
When you select a Usage Insights data source for a pie or donut visualization, the following Data configuration options are available.
Important: Pie and donut visualizations are only suitable for Events data, not Users or Sessions. Only Events have a value to group by.
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Field |
Description |
|---|---|
|
Data | |
|
Data source |
You have selected a Usage Insights data source in Create a pie or donut data visualization. |
|
Metric | |
|
Metric |
Label of the metric. By default it is the same as the name of the data source: Events or Sessions.For sessions, you can configure the metric to reflect the number of sessions, average session duration, average pages per session, or average sessions per user. |
|
Format values |
Select to open the Formatting values dialog. For more information, see Value formatting in reports. |
|
Group by | |
|
Event property |
Properties of the Usage Insights data source. Note: Available only for Events and Sessions metrics, in which case it is mandatory. |
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Add alternative group by |
This selection opens a dialog in which you select additional items that the data in the visualization may be grouped by. The viewer of the visualization can then select which of these items to group the data by. The viewer toggles the visibility of the selector in the visualization's More actions menu. In the additional items dialog, you can set whether this selector is visible by default by toggling Selector visible by default.If you select a value in Group by, that is the default group-by value. You don't have to select a Group by value to specify alternative group-by values. In this case, no default group-by value is used. Data snapshots indicators support only reference, Boolean, and choice fields for alternative group bys. For more information about setting alternative group-bys for multiple metrics, see Options for time series data visualizations with multiple metrics. For more information about the viewer experience selecting from alternative group-by values, see Select a group-by value in a data visualization as a viewer. Important:
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Extended group by configuration |
Supports group by per country, locale, user-specified dimensions, operating system, device resolution, web browser, device type, mobile device, mobile version, mobile connectivity. Supports multiple group by (at least 2) for users and sessions. |
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Sorting | |
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Sort by |
Sorting options of the main and alternative groups set in Group by. Options include:- Name: Sorts the values alphabetically by field or element name.
Note:
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Sort by order |
Ascending or descending. |
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Data update | |
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Follow filters |
Follow filters set for a page. When enabled, the visualization displays on a workspace with the filters set by the page. Toggle off to disable a visualization from accepting any filter input. |
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Show filter icon |
Option to show the filter icon and the number of filters impacting the visualization. If a filter is not selected to apply to a visualization, the icon does not show. Toggle off to hide the filter icon and number of filters applied. |
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Refresh after being away for X min. |
Triggered when you navigate away from the dashboard that contains the data visualization to another page in the same workspace, includingPlatform Analytics experience. Sets how many minutes you will be on another page before the visualization automatically refreshes when you navigate back.Do not confuse this property with the Scheduled repetition setting on inline dashboards. This latter property refreshes the entire dashboard, and applies only while that dashboard is open. |
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Date range | |
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Apply date range |
When turned on, this option allows date filters on the dashboard or UIB page to apply to this visualization. The date range can also be configured in the visualization, but date filters override visualization settings. |
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Show data for selected period as |
Available when Apply date range is selected.The indicator aggregation logic for how scores from the selected period are shown, such as Latest score, Sum, or Average. |
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Set absolute period |
Option to set absolute start and end date.Available when Apply date range is selected. |
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Period start |
Start date for the absolute period.This property applies only when Set absolute period is true. |
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Period end |
End date for the absolute period.This property applies only when Set absolute period is true. Select Use current date for period end to automatically update the end date to the current date. (Not available if the start date is in the future.) |
|
Period |
Time interval for each date period. - Days
The available periods depend on the time aggregation. A period can't be shorter than the time aggregation unit. If you change the time aggregation to a longer unit than the selected period, the period changes to the shortest period that is still available. This property applies only when Set absolute period is false. |
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Number of periods |
Number of date periods to display. This property applies only when Set absolute period is true. |
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Info messages | |
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Set custom message when no data |
Option to configure a custom message that displays when no data is returned. |
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Illustration |
An illustration to include in the message. |
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Heading |
Header text of the message that describes why no data was returned. |
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Heading level |
Header text size for the message that describes why no data was returned. |
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Content |
Secondary text of the message that provides additional detail. |
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Alignment |
The alignment of the illustration and text in the message. |
--- title: Usage Insights data options for pie and donut visualizations description: When you select a Usage Insights data source for a pie or donut visualization, the following Data configuration options are available. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/config-dv-donut-uxa-data.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 6 breadcrumb: [Pie and donut visualizations, Create, Data visualizations, Platform Analytics experience, Platform Analytics] --- # Usage Insights data options for pie and donut visualizations When you select a Usage Insights data source for a pie or donut visualization, the following Data configuration options are available. **Important:** Pie and donut visualizations are only suitable for Events data, not Users or Sessions. Only Events have a value to group by. <table id="table_wqy_sjr_qtb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td class="sub-head" id="heading-data" colspan="2"> Data </td></tr><tr><td> Data source </td><td> You have selected a Usage Insights data source in [Create a pie or donut data visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/create-dv-donut-ac.md). </td></tr><tr><td class="sub-head" colspan="2"> Metric </td></tr><tr><td> Metric </td><td> Label of the metric. By default it is the same as the name of the data source: Events or Sessions.For sessions, you can configure the metric to reflect the number of sessions, average session duration, average pages per session, or average sessions per user. </td></tr><tr><td> Format values </td><td id="entry_format-values"> Select to open the **Formatting values** dialog. For more information, see [Value formatting in reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/reporting/value-formatting-reports.md). </td></tr><tr><td class="sub-head" colspan="2"> Group by </td></tr><tr><td> Event property </td><td> Properties of the Usage Insights data source. **Note:** Available only for Events and Sessions metrics, in which case it is mandatory. </td></tr><tr><td> Add alternative group by </td><td> This selection opens a dialog in which you select additional items that the data in the visualization may be grouped by. The viewer of the visualization can then select which of these items to group the data by. The viewer toggles the visibility of the selector in the visualization's More actions menu. In the additional items dialog, you can set whether this selector is visible by default by toggling **Selector visible by default**.If you select a value in **Group by**, that is the default group-by value. You don't have to select a **Group by** value to specify alternative group-by values. In this case, no default group-by value is used. Data snapshots indicators support only reference, Boolean, and choice fields for alternative group bys. For more information about setting alternative group-bys for multiple metrics, see [Options for time series data visualizations with multiple metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/chart-options-multi-metrics.md). For more information about the viewer experience selecting from alternative group-by values, see [Select a group-by value in a data visualization as a viewer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/select-group-runtime.md). **Important:** - Only up to three metrics on one visualization support alternative group-by. - Alternative group-by does not support data binding on the data source </td></tr><tr><td> Extended group by configuration </td><td> Supports group by per country, locale, user-specified dimensions, operating system, device resolution, web browser, device type, mobile device, mobile version, mobile connectivity. Supports multiple group by \(at least 2\) for users and sessions. </td></tr><tr><td class="sub-head" colspan="2"> Sorting </td></tr><tr><td> Sort by </td><td> Sorting options of the main and alternative groups set in **Group by**. Options include:- Name: Sorts the values alphabetically by field or element name. - Value: Sorts the values numerically or by count. - Element order: Sorts the groups according to the value of the Sequence field. Available when grouping by records on the Choice \[sys\_choice\] table, either directly or through a breakdown. - Group bucket: Sorts the elements by bucket group, when applicable. Only available for indicator data sources and when the breakdown used for the **Group by** is based on a bucket group. - Report range: Sorts the table field values by range. Only available for table data sources and when the table field used for the **Group by** has a report range associated with it. **Note:** - The choices of what to sort by are based on the main, default **Group by**, if one is defined. This sorting applies to any alternative group-bys if possible. If the sorting criterion selected for the main group-by can't apply to an alternative group-by, sorting defaults to Value. For example, sorting by Element order when the alternative group-by is not on the Choice table. - If no main **Group by** has been set, but alternative group-bys are defined, you can sort only by Name or Value. - Sorting is not available for Pareto bar visualizations. Pareto charts are always sorted by value in descending order. </td></tr><tr><td> Sort by order </td><td> Ascending or descending. </td></tr><tr><td class="sub-head" colspan="2"> Data update </td></tr><tr><td> Follow filters </td><td> Follow filters set for a page. When enabled, the visualization displays on a workspace with the filters set by the page. Toggle off to disable a visualization from accepting any filter input. </td></tr><tr><td> Show filter icon </td><td> Option to show the filter icon and the number of filters impacting the visualization. If a filter is not selected to apply to a visualization, the icon does not show. Toggle off to hide the filter icon and number of filters applied. </td></tr><tr><td> Refresh after being away for X min. </td><td> Triggered when you navigate away from the dashboard that contains the data visualization to another page in the same workspace, includingPlatform Analytics experience. Sets how many minutes you will be on another page before the visualization automatically refreshes when you navigate back.Do not confuse this property with the **Scheduled repetition** setting on inline dashboards. This latter property refreshes the entire dashboard, and applies only while that dashboard is open. </td></tr><tr><td class="sub-head" colspan="2"> Date range </td></tr><tr><td> Apply date range </td><td> When turned on, this option allows date filters on the dashboard or UIB page to apply to this visualization. The date range can also be configured in the visualization, but date filters override visualization settings. </td></tr><tr><td> Show data for selected period as </td><td> Available when **Apply date range** is selected.The indicator aggregation logic for how scores from the selected period are shown, such as Latest score, Sum, or Average. </td></tr><tr><td> Set absolute period </td><td> Option to set absolute start and end date.Available when **Apply date range** is selected. </td></tr><tr><td> Period start </td><td> Start date for the absolute period.This property applies only when **Set absolute period** is true. </td></tr><tr><td> Period end </td><td> End date for the absolute period.This property applies only when **Set absolute period** is true. Select **Use current date for period end** to automatically update the end date to the current date. \(Not available if the start date is in the future.\) </td></tr><tr><td> Period </td><td> Time interval for each date period. - Days `D` - Weeks `W` - Months `M` - Quarters `Q` - Years `Y` The available periods depend on the time aggregation. A period can't be shorter than the time aggregation unit. If you change the time aggregation to a longer unit than the selected period, the period changes to the shortest period that is still available. This property applies only when **Set absolute period** is false. </td></tr><tr><td> Number of periods </td><td> Number of date periods to display. This property applies only when **Set absolute period** is true. </td></tr><tr><td class="sub-head" colspan="2"> Info messages </td></tr><tr><td> Set custom message when no data </td><td> Option to configure a custom message that displays when no data is returned. </td></tr><tr><td> Illustration </td><td> An illustration to include in the message. </td></tr><tr><td> Heading </td><td> Header text of the message that describes why no data was returned. </td></tr><tr><td> Heading level </td><td> Header text size for the message that describes why no data was returned. </td></tr><tr><td> Content </td><td> Secondary text of the message that provides additional detail. </td></tr><tr><td> Alignment </td><td> The alignment of the illustration and text in the message. </td></tr></tbody> </table>**Parent Topic:**[Create a pie or donut data visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/create-dv-donut-ac.md)
| title | Usage Insights data options for pie and donut visualizations |
| description | When you select a Usage Insights data source for a pie or donut visualization, the following Data configuration options are available. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/config-dv-donut-uxa-data.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 6 |
| breadcrumb | Pie and donut visualizationsCreateData visualizationsPlatform Analytics experiencePlatform Analytics |