Create an Automation Discovery report

task australia Updated Sep 10, 2026 1 min read create-auto-discovry-report.md
Raw file servicenow.com

Create an Automation Discovery report to analyze your records for automation opportunities.

Before you begin

Role required: admin, nlu_admin, or sn_auto_discovery.DiscoveryAuthor

About this task

Important: The deprecation of Automation Discovery was announced in the Zurich release. From the Brazil release, Automation Discovery is no longer deployed, enhanced, or supported. You can continue to use existing deployments but can't initiate new ones. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Procedure

  1. Navigate to All > Automation Discovery > Automation Discovery Reports.

  2. Select New Report.

    [Omitted image "new_auto_disc_report_form.png"] Alt text: New report form in Automation Discovery.

  3. Fill in the form fields.

Field

Description

Data source

Type of records that you want to analyze.Default is Incident (incident).

Filter by

Criteria for selecting the records you want to analyze.

Field to Analyze

Field on the data tables that you want Automation Discovery to analyze.

Taxonomy

Model to run the data against. The default is ITSM, which supports English, French, German, Japanese, and Spanish. The Predictive AIOps taxonomy supports only English. Select the check box to use the same taxonomy to group unmatched records together.

Frequency

How often the report runs with the given conditions. Default is Run Once.

You can choose to continuously run a report after adding opportunities to your model to check the improvement.

Recipient list

Users to receive the report via email.

Report name

Name of the report.

**Note:** The **\# of records** number provides an estimate of how many records meet your criteria.
  1. Select Run Report.

    Your report appears at the top of the list on the Discovery Reports page. The page lists the Status of your report. After the analysis completes, you can select the report to view the results.

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