Create a bubble data visualization in the Visualization Designer

task australia Updated Sep 10, 2026 6 min read create-dv-bubble-ac.md
Raw file servicenow.com

Use bubble visualizations to show multiple separate metrics on a single visualization, to answer binary questions, such as whether two fields have a relationship, and to highlight patterns.

Before you begin

Role required: Anyone with access to data can create a visualization of that data on any dashboard that they can edit. Users with the itil, report_user, admin, or viz_creator role can create a visualization in the Visualization Designer. When you create a visualization in the Visualization Designer, it is saved to the Library. For more information on access, see Report_view access control and Platform Analytics roles.

About this task

For information about the use of a Bubble visualization in a dashboard, see the Developer Site.

This site gives information about Bubble visualization components in the UI Builder, and some configuration options may differ from the Visualization Designer.

Bubble visualizations aggregate information over three different metrics, using the X axis, Y axis, and bubble size.

Procedure

  1. Navigate to All > Platform Analytics > Library > Data Visualizations.

  2. Select Create data visualization.

  3. Provide a name and useful description for the visualization and select Create data visualization.

    The description enables users to find the visualization more easily in the library.

  4. Select the Bubble ([Omitted image "inline-data-vis-bubble.png"] Alt text: bubble chart icon) visualization type.

  5. Select Add a data source.

    For general descriptions of the data sources, see Data sources for data visualizations.

    The Suggested data sources are the indicators and tables you have recently selected.

    When you select a data source, you see a preview of the information in the source. Add conditions to the data source and then select Add this source.

  6. Configure the Header and border. Header and border options are the same for all data sources.

    None of the Header and border fields is required.

Header and border fields

Description

Show border

Option to display a line around the component.

Show header

The visualization header, including title and icons.

Show header separator

Option to display a line separating the header from the rest of the component.

Chart title

Title of the visualization.

Title alignment

Choose Start to align the title with the start of line, End to align it with the end of the line, or Center for center alignment.

Description

A short overview about the visualization that the end user sees. Descriptions help users find the visualization.

Wrap title

Option to wrap long titles onto a second line. If false, displays an ellipsis to truncate long titles.

Wrap labels

Select to wrap long elements labels on the axis.

Max label size, px

Specify the maximum label size for element names on the axis. Default=100 px.

Line of truncation

Specify where to truncate long labels with an ellipsis. Options are 1, 2, and 3.

Bare

Option to remove padding around data visualization to provide more compact positioning on the page. Only available when Show border is turned off.

Show refresh option

Option to show or hide the refresh option from data visualizations. If cache is enabled on a dashboard, the Refresh option is hidden.

Show export options

Option to show or hide the visualization's export types.

Header background color

Specify the color behind the title of the visualization.

Title color

Specify the text color of the title. The default title color is black, but you can choose a color that contrasts better with the header background. Only available when Header background color is selected.

7. Configure the metric, data update, and no data message options for your data source.
-   If your visualization represents table data, go to [Table data options for bubble visualizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/config-dv-bubble-table-data.md).
-   If your visualization represents indicator data, go to [Bubble data visualization example](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/dv-example-bubble.md).
  1. Select the options for your data source.

    Go to Table data options for bubble visualizations.

  2. Under Presentation, provide display and color information. In the Colors section, configure the colors and color rules.

Field

Description

Show data table

Shows a table with chart and graph data for easier screen reader access. Data includes the percentage of the total for each value, when appropriate.

Show % of total in tooltip

Enable to show the percentage each data point contributes to the total alongside absolute values in the tooltip.

Show legend

Available when you configure a group by or have more than one metric. Select to display the legend.

Legend position

Legend location relative to the visualization: Above, Below, Right, or Left.

Set color type

  • Default: A color or set of colors that come from the UX Theme that is applied to the instance. For more information, see Working with themes in Next Experience.
  • Single color/Colors per metric: Select a single color in the Set value color field. Interacting with that field opens a selector where you can choose the color from either a set of icons or from a list. You can also search for a color. Entering a search value has the selector show you a list of colors filtered by that search value.
10. Under **Chart interaction**, set what if anything happens when a viewer selects a chart or a chart segment on the visualization.

Field

Description

Allow chart interaction

Enable an event to occur when a user selects a visualization or one of its segments.

Action

Choose the event that occurs when a user selects in a visualization or one of its segments. Choices depend on the visualization type and data source. Applies only when Allow chart interaction is on. For more information, see Chart interactions in a data visualization.

  • Go to data view opens a list view, KPI Details page, or Usage Insights overview page relevant to the associated segment or visualization. For table data, a system property determines whether a Core UI list or a Platform Analytics list opens. For more information, see Data views for different data sources.
  • Go to URL opens the specified URL, which can be on the instance or external. You have the option of specifying a page name to appear in the tooltip, for those visualizations with tooltips.
  • Drill down to chart (Visualization Designer only) Opens a different data visualization that is filtered by the selected data. You can add a drill-down visualization for each metric on the parent visualization.

Note: The last level of drill down in the Platform Analytics experience is always a Core UI list. Records don't open in Workspace embedded lists.

Drill down to chart supports only table data sources.

11. Select **Save** to continue editing the visualization, or **Save and close** to return to the Analytics Overview main screen.

What to do next

Parent Topic:Creating data visualizations

Keywords Create bubble reportCreate bubble visualization
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