Platform Analytics dashboard roles

concept australia Updated Sep 10, 2026 5 min read pa-dashboard-roles.md
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Platform Analytics dashboards have few role restrictions. Editing rights are granted by sharing, independent of role.

Users with any role can create dashboards and share them with groups, users, and roles. These users can share a dashboard that has been shared with them if sharing rights were also granted. They can pass along editing rights if granted.

The dashboard_admin role allows a user to configure, edit, or delete any dashboards, regardless of ownership or editing rights. Certain configuration tasks also require dashboard_admin, as described in Configuring dashboards.

Tasks that integrate dashboards with Process Mining require the sn_process_optimization_analyst role. These tasks are listed in Configuring dashboards.

Users with the analytics_categories_admin role can create, edit, or delete dashboard categories.

For a full guide to roles connected to Platform Analytics dashboards, see Platform Analytics roles.

Role

Use case

Any role

  • Create a dashboard
  • Edit a dashboard that you own or that was shared with you with editing rights. Technical dashboards also require ui_builder_admin.
  • Share a dashboard that you own or that was shared with you with sharing rights
  • Duplicate a dashboard, if you have viewing rights
  • Create a printer-friendly copy of a dashboard, if you have viewing rights
  • Export a dashboard, if you have viewing rights
  • Bookmark a dashboard, if you have viewing rights
  • Delete a dashboard, if you own it
  • Configure dashboard details, if you own the dashboard or had it shared with you with editing rights
  • Configure dashboard settings except scheduled refreshes, if you own the dashboard or had it shared with you with editing rights
  • Assign categories to a dashboard if you have editing rights to the dashboard

dashboard_admin

sn_par_sche_export.par_scheduler_admin (contained in dashboard_admin)

  • Schedule the export of a dashboard
  • Delete a schedule to export a dashboard

analytics_category_admin

Use case

Required role

Create a dashboard

Any role

Share a dashboard

Any role to share a dashboard that you own or that was shared with you with sharing rights. With the viz_admin role or higher, you can share any dashboard on the instance. When you share a dashboard, you can pass along the rights to share that dashboard further. You also decide whether to share with editing rights or only viewing rights. If a dashboard has been shared with you with sharing and editing rights, you can also pass along editing rights.dashboard_admin to share any dashboard

A role with read access to the Roles [sys_user_role] table to share with roles

Edit a dashboard

Any role, if you own the dashboard or have had it shared with you with editing rights.dashboard_admin or higher for any dashboard

Technical dashboards also require ui_builder_admin

Duplicate a dashboard

Any role, if you can view the dashboard. You cannot duplicate technical dashboards.

Create a printer-friendly copy of a dashboard

Any role, if you can view the dashboard.

Export a dashboard

Any role, if you can view the dashboard.

Schedule the export of a dashboard

par_scheduler for dashboards that you own or that have been shared with you.sn_par_sche_export.par_scheduler_admin (contained in dashboard_admin) or higher for any dashboard

Delete the scheduled export of a dashboard

sn_par_sche_export.par_scheduler_admin (contained in dashboard_admin)

Bookmark a dashboard

Any role, if you can view the dashboard.

Delete a dashboard

Any role, if you own the dashboard.dashboard_admin or higher for any dashboard

Configure dashboard details

Any role, if you own the dashboard or have had it shared with you with editing rights.dashboard_admin or higher for any dashboard

Configure dashboard settings except scheduled refreshes

Any role, if you own the dashboard or have had it shared with you with editing rights.dashboard_admin or higher for any dashboard

Schedule dashboard refreshes

dashboard_admin or higher

Configure dashboard tab cache timeout

admin

Create dashboard categories

analytics_categories_admin or higher

Assign categories to a dashboard

Any role, if you can edit the dashboard.analytics_categories_admin or higher to assign a category to any dashboard.

**Parent Topic:**[Dashboard reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/dashboard-reference-page.md)
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