Working with responsive dashboards

concept australia Updated Sep 10, 2026 2 min read c_ResponsiveDashboards.md
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Responsive dashboards enable you to share widgets such as reports and Performance Analytics visualizations in the classic environment. An easy-to-use drag and drop canvas helps you create, edit, and arrange content, and then share it with colleagues.

Note: This topic refers to Core UI dashboards. If you are looking for information about the newer Platform Analytics dashboards, see Dashboards in Platform Analytics.

The ServiceNow AI Platform platform supports two dashboard technologies:

Starting in Australia, you can access all dashboards of either type through the Dashboards library. However, you have Core UI dashboards only on instances that were originally created before the Xanadu release.

Note:

Owners of Core UI responsive dashboards have the option to migrate these dashboards to Platform Analytics experience. For more information, see Migrate dashboards that you own.

Use Core UI dashboards to:

  • Create and edit Performance Analytics visualizations and other widgets directly from the dashboard.
  • Quickly find and preview widgets, then add them to the dashboard from the Add Widget pane.
  • Easily share dashboards with other users from the integrated Sharing pane.
  • Snap the widgets into a predefined layout, then adjust the layout as desired.
  • Access information that you use frequently by setting dashboards as your Home.

Watch this three-minute video to learn more about flexible layouts, multiple tabs, sharing, converting homepages to dashboards, and enabling responsive dashboards. [Omitted video] Description: How to get started using responsive dashboards

Benefits

Limitation

ServiceNow mobile apps don’t give access to dashboards as dashboards aren’t optimized for mobile screen sizes. You can access dashboards on a tablet using the standard web interface. It’s possible to create mobile apps that display reports and Performance Analytics visualizations, but these aren’t full responsive dashboards. For more information, see Configure an analytics UI section.

Related topics

Set responsive dashboards as your home

Differences between Core UI and Platform Analytics dashboards

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