Create a domain configuration

task australia Updated Sep 10, 2026 2 min read create-domain-configuration.md
Raw file servicenow.com

Create a domain configuration to define which domains to collect scores from and how to store scores within the domain hierarchy.

Before you begin

Role required: pa_admin or admin

The Performance Analytics - Domain Support plugin (com.snc.pa.domain_support) must be activated.

Procedure

  1. Navigate to All > Platform Analytics Administration > Data Collector > Domain Configurations and create a record.

Field

Description

Configuration type

Specify how you want to determine which domains to include in this configuration. Select Visibility group to include all domains visible to a specific group, based on existing visibility domains associated with that group.

Select Conditions to specify the domains directly, using conditions.

Visibility group

When Configuration type is Visibility group, select or create a Group [sys_user_group] that has at least one visibility domain. All visibility domains available to this group are included in this domain configuration. For more information about visibility domains, see Visibility domains and Contains domains.

Conditions

When Configuration type is Conditions, specify conditions to determine which domains are included in this configuration. The conditions you select apply to the Domain [domain] table. For example, select [[Type][is][MSP]] to select all managed service provider domains.

Collect aggregate

Aggregate scores from the specified domain hierarchy. Aggregate scores are stored in a separate domain that exists outside of the domain hierarchy and contains only scores. One aggregate domain is created for each domain configuration where Collect aggregate is selected. The name of this domain is displayed in the read-only Aggregate domain field.

Aggregate domains are stored as children of the Performance Analytics Aggregation Container domain.

Collect children

Select this option to collect scores from children of the specified domains. Scores are collected from all child domains, not only those domains that are direct children of the specified domains. Scores collected from a child domain are stored in that domain.

Roll up

Select this option to roll collected scores of child domains up to the top-level parent domain in the hierarchy.

Roll up type

Select All child domains to roll up scores from the specified domains and all of their child domains. Select Only selected domains to roll up scores only from the child domains that are explicitly included in the domain configuration. For a visibility group, a domain configuration explicitly includes a child domain if it and its parent domain are in a visibility domain of the group. For conditions, a domain configuration explicitly includes a child domain if the conditions select that domain and its parent domain.

**Parent Topic:**[Grouping domains in Performance Analytics domain configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/pa-domain-separation-msp.md)

Related topics

Domain separation setup and administration

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