Restore a homepage

task australia Updated Sep 10, 2026 1 min read hpm-restore-homepages.md
Raw file servicenow.com

Restore retired homepages as dashboards.

Before you begin

You may find that the stakeholders of a retired homepage still want its information. You can restore that retired homepage as a responsive dashboard.

Role required: admin or dashboard_admin.

Procedure

  1. Navigate to All > Self Service > Service Catalog.

  2. Select Can we help you.

  3. Select Restore Homepage.

  4. Enter the name of the retired homepage or use the search icon ([Omitted image "icon-search.png"] Alt text: lookup icon) to find the retired homepage.

  5. Select Submit.

Result

The retired homepage is converted to a dashboard. The Homepage Migration Status table shows these changes.

  • The Dashboard column is populated with the name of the new dashboard.
  • The entry in the State column for the restored homepage is changed to Closed complete.
  • The entry in the Decision column is changed to Restored.
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