Set a specific dashboard as home for specific users
Configure ServiceNow so that specified users see the same dashboard when they log in.
Before you begin
Role required: admin
Note: Navigate to the dashboard you want to set as home, and copy the sys_id from the URL. The sys_id is the last element after the last forward slash. For example, in this URL, the sys_id is 456CBA: https://my-instance.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/456CBA. Paste the sys_id into a text file so that you can copy it into the system preference you create.
About this task
The dashboard that you configure should be available to all users.
Procedure
-
Navigate to All > User Administration > User Preferences.
-
Create a user preference with the name
my_home_navigation_page. -
Give the preference a meaningful description such as
Set home dashboard for ITIL usersthat users can search for. -
In the User field, specify one user this dashboard will be the home for.
-
Set the Type to
string. -
In the Value field, enter the following:
$pa_dashboard.do?sysparm_dashboard=dashboard_sys_id, but replacedashboard_sys_idwith the sys_id you copied before you began. -
Select Submit.
-
Select the context menu ([Omitted image "Form_MenuIcon.png"] Alt text: Context menu icon) and choose Insert and Stay.
This action duplicates the user preference so that you can specify another user this dashboard will be home for. You can also specify a different sys_ID on the duplicated record.
Result
The specified users see the specified dashboards when they open ServiceNow or select the company logo.
---
title: Set a specific dashboard as home for specific users
description: Configure ServiceNow so that specified users see the same dashboard when they log in.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/performance-analytics/set-one-db-as-home-for-specified-users.html
release: australia
product: Performance Analytics
classification: performance-analytics
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set Core UI dashboards as home for all users, Administering Core UI dashboards, Responsive dashboards in the Core UI, Reporting, dashboards, and Performance Analytics in the Core UI, Platform Analytics]
---
# Set a specific dashboard as home for specific users
Configure ServiceNow so that specified users see the same dashboard when they log in.
## Before you begin
Role required: admin
**Note:** Navigate to the dashboard you want to set as home, and copy the sys\_id from the URL. The sys\_id is the last element after the last forward slash. For example, in this URL, the sys\_id is 456CBA: `https://my-instance.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/456CBA`. Paste the sys\_id into a text file so that you can copy it into the system preference you create.
## About this task
The dashboard that you configure should be available to all users.
## Procedure
1. Navigate to **All** > **User Administration** > **User Preferences**.
2. Create a user preference with the name `my_home_navigation_page`.
3. Give the preference a meaningful description such as `Set home dashboard for ITIL users` that users can search for.
4. In the **User** field, specify one user this dashboard will be the home for.
5. Set the **Type** to `string`.
6. In the **Value** field, enter the following: `$pa_dashboard.do?sysparm_dashboard=dashboard_sys_id`, but replace `dashboard_sys_id` with the sys\_id you copied before you began.
7. Select **Submit**.
8. Select the context menu \(\[Omitted image "Form\_MenuIcon.png"\] Alt text: Context menu icon\) and choose **Insert and Stay**.
This action duplicates the user preference so that you can specify another user this dashboard will be home for. You can also specify a different sys\_ID on the duplicated record.
## Result
The specified users see the specified dashboards when they open ServiceNow or select the company logo.
| title | Set a specific dashboard as home for specific users |
| description | Configure ServiceNow so that specified users see the same dashboard when they log in. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/performance-analytics/set-one-db-as-home-for-specified-users.html |
| release | australia |
| product | Performance Analytics |
| classification | performance-analytics |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Set Core UI dashboards as home for all usersAdministering Core UI dashboardsResponsive dashboards in the Core UIReportingdashboardsand Performance Analytics in the Core UIPlatform Analytics |