Solve problems with empty dashboards

---
title: Solve problems with empty dashboards
description: When a dashboard shows an empty page with an empty dashboard selector, the dashboard name may include special characters.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/performance-analytics/solve-problems-empty-dbs.html
release: australia
product: Performance Analytics
classification: performance-analytics
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Working with responsive dashboards, Create and use Core UI dashboards, Responsive dashboards in the Core UI, Reporting, dashboards, and Performance Analytics in the Core UI, Platform Analytics]
---

# Solve problems with empty dashboards

When a dashboard shows an empty page with an empty dashboard selector, the dashboard name may include special characters.

## Before you begin

This problem happens when the dashboard name includes tab or newline characters or ASCII characters that aren't letters or numbers.

Role required: admin

## Procedure

1.  Navigate to `pa_dashboards_list.do`.

2.  Edit the title fields of problem dashboards to remove any special characters.


## Result

The dashboard page shows the expected content and a populated dashboard selector.