KPI Signals

---
title: KPI Signals
description: KPI Signals notifies you when the behavior of a process changes significantly. This feature applies standard statistical Process Behavior Charts to Performance Analytics indicators.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-behavior-charts-for-kpis.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Platform Analytics experience, Platform Analytics]
---

# KPI Signals

KPI Signals notifies you when the behavior of a process changes significantly. This feature applies standard statistical Process Behavior Charts to Performance Analytics indicators.

## Get started

<table id="table_o5y_trj_mcc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Explanation of signals, anti-signals, and when there is no signal.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/exploring-kpi-signals.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Activate KPI Signals for an indicator and configure signal detection and notification. Add responsible users.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/configuring-kpi-signals.md)

</td></tr><tr><td>

[Use\[Omitted image "bus-actionable-analytics.svg"\] Alt text:Respond to KPI Signals notifications by fixing the issue and dismissing the signal or resetting the baseline](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/using-kpi-signals.md)

</td><td>

[Role reference\[Omitted image "bus-learn.svg"\] Alt text:Roles relevant to KPI Signals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/kpi-signals-roles.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask questions and explore other resources for indicators, KPI Signals, and Platform Analytics in general in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now)